Regional Clinical Manager
PM Pediatric Care
Senior Manager, Key Account Relations
OpenTable
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $125,000 per year
Job Level
Senior
Tech Stack
ChefTableau
About the role
- Serve as the strategic, operational, and creative leader for OpenTable’s Key Accounts initiatives focused on Chef Talent and Community
- Define and execute high-impact programs that elevate OpenTable’s most prestigious restaurant partners
- Cultivate strong relationships with leading chefs, restaurateurs, and industry influencers
- Develop strategic offerings tailored to standout restaurant partners
- Represent OpenTable at industry events and roundtables
- Set strategy and objectives for the Key Accounts team to elevate prestigious restaurant partnerships
- Lead high-impact programs showcasing chef talent and restaurant brands through marketing, events, and strategic collaborations
- Build and manage budgets and financial models to ensure efficient resource allocation and measurable value delivery
- Apply structured problem-solving and data-driven analysis to shape partnership strategies and optimise programs
- Orchestrate large-scale, cross-functional initiatives from concept through execution with Marketing, Events, Partnerships, and Account Management
- Translate strategic objectives into scalable operational plans, identifying risks, dependencies, and resource needs
- Define goals, workflows, communication alignment, and KPIs for complex programs owned
- Establish operational systems, frameworks, tooling, and processes to enable team scaling and impact tracking
- Create systems and tools to measure engagement, success metrics, and partnership impact
- Build internal communication frameworks to keep teams aligned on key account activity and outcomes
- Act as a strategic advocate for key accounts, aligning internal and external stakeholders to deliver shared value
- Present with clarity and credibility to executive stakeholders and external partners
- Engage with partners and prospects pre-sale to drive win rates in cooperation with account teams
- Design and scale programs that build community among key accounts, such as mentorships, ambassador programs, and nonprofit/philanthropic partnerships
- Foster a sense of shared identity and long-term value across the Key Accounts ecosystem
- Contribute to OpenTable’s thought leadership and shape how the company shows up in the broader hospitality space
- Report to the Director of Key Accounts
- Remote position with up to 30% domestic travel
Requirements
- Bachelor’s degree and 6+ years of experience in strategic partnerships, marketing, hospitality, brand strategy, or program management
- Preferably experience with high-profile talent or luxury/lifestyle brands
- Experience in community building, talent branding, or industry engagement is a strong plus
- 30% Travel commitment required to represent OpenTable and the Key Accounts team at industry, account, or OpenTable events
- Exceptional leadership, strategic thinking, and critical problem-solving skills with a proven track record of delivering measurable business outcomes
- Demonstrated ability to manage multiple high-visibility, cross-functional initiatives with strong organization, prioritization, and execution discipline
- Excellent verbal and written communication skills, with the ability to clearly and persuasively convey complex ideas to both internal and external stakeholders, including executive audiences
- Strong relationship-building and stakeholder management skills
- Highly organized, proactive, and results-driven, with a strong bias for action
- Passion for restaurants, culinary culture, and the broader hospitality industry
- Proficiency in Google Workspace, Salesforce, and data analytics tools such as Preset, Looker, Tableau, or similar platforms
