Director/Sr. Director, Commercial Operations
Opensend
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead the strategy, systems, and processes powering Opensend’s go-to-market engine
- Design and execute commercial operations blueprint
- Optimize CRM configuration and processes
- Champion continuous improvement initiatives
- Develop merchant segmentation strategies
Requirements
- 8+ years in Commercial Operations, Revenue Operations, or Sales Operations roles in B2B SaaS
- Deep expertise across Sales Ops, RevOps, GTM Ops, and pricing/monetization
- Strong systems background: CRM (e.g., HubSpot or Salesforce), marketing automation, analytics
- Familiarity with ecommerce, DTC, or retail ecosystems
- Exceptional analytical skills
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial operationsrevenue operationssales operationsCRM optimizationmerchant segmentationanalyticspricingmonetization
Soft skills
leadershipanalytical skillscontinuous improvement