OpenProject | open source project management software

Product Designer

• Collaborate in a product trio (product management - engineering - design) in order to understand users' needs and their use cases.
• Conduct user research, both exploratory discovery work and usability testing.
• Translate research insights into clear concepts.
• Design high-fidelity mockups on Figma.
• Iterate on ideas based on feedback from users, engineers, product and QA.
• Work closely with engineers to ensure designs translate well to the realities of implementation.
• Help maintain and evolve our design system by creating and documenting components and patterns.
• Update and redesign existing parts of the software in need of improvements.
• Balance ideal UX with technical constraints, product strategy, and delivery timelines.
• Contribute ideas that help improve the overall experience of OpenProject.

Senior UI/UX Designer

Customer Support

• Handle all customer queries in a friendly and efficient manner
• Ensure user satisfaction by tailoring solutions to individual needs
• Monitor and address community questions and interact with the OpenProject community
• Provide feedback to product, marketing, and sales teams based on customer interactions
• Provide online training and demos to users

Senior UI/UX Designer

Customer Support, Community Manager