OPENLANE

Independent Account Executive – EST

OPENLANE

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $29 per hour

About the role

  • Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer’s business needs.
  • Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
  • Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
  • Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
  • Coach our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.

Requirements

  • 3-5 years of related sales and/or account management experience.
  • Strong understanding of online technologies and proficiency in Google Suite offerings.
  • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
  • Excellent oral and written communication skills, with a focus on customer service.
  • Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time.
  • Proven ability to work autonomously and stay focused in a remote work environment.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceaccount managementproblem-solvingcustomer service
Soft Skills
communication skillsorganizational skillstime managementprioritizationautonomy