
Independent Account Executive – EST
OPENLANE
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $29 per hour
About the role
- Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer’s business needs.
- Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
- Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
- Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
- Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
- Coach our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.
Requirements
- 3-5 years of related sales and/or account management experience.
- Strong understanding of online technologies and proficiency in Google Suite offerings.
- Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
- Excellent oral and written communication skills, with a focus on customer service.
- Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time.
- Proven ability to work autonomously and stay focused in a remote work environment.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceaccount managementproblem-solvingcustomer service
Soft Skills
communication skillsorganizational skillstime managementprioritizationautonomy