OpenFX

DevOps Engineer

• Serve as first responder for production incidents during U.S. operating hours (±2h EST).
• Lead triage during outages, analyzing logs, metrics, and traces to identify root causes.
• Drive incident postmortems and follow-ups to prevent recurrence.
• Communicate clearly and quickly during incidents to internal stakeholders.
• Own reliability outcomes across all OpenFX systems, with a focus on uptime, latency, and error budgets.
• Enhance observability through logging, metrics, alerting, and dashboards.
• Optimize on-call processes and ensure smooth handoffs across IST, EST, and PST coverage.
• Partner with DevOps and engineering pods to implement fixes or approve production changes.
• Proactively identify systemic reliability risks and propose improvements.
• Contribute automation and tooling to reduce manual incident handling.
• Champion best practices in reliability engineering and operational excellence.

Site Reliability Engineer – SRE