OpenEd

Processing Support Specialist

OpenEd

full-time

Posted on:

Location Type: Remote

Location: Colorado • United States

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Salary

💰 $20 per hour

About the role

  • Process student schedules within a 14-day turnaround, cross-referencing vendor information, reimbursement sheets, documents, internal communication channels, and external websites.
  • Review and process reimbursement claims within a 14-day turnaround, ensuring compliance with company policies.
  • Ensure all reimbursement claims align with company policies and guidelines.
  • Verify the receipt of orders and address discrepancies with invoices.
  • Organize and review incoming student enrollment packets to ensure all required documentation is included and in proper order.
  • Accurately enter student records into the system and maintain up-to-date enrollment information.
  • Process Direct Orders for necessary supplies and materials to support the procurement process.
  • Respond to parent and guardian inquiries in a professional, courteous, and timely manner.
  • Collaborate with colleagues to provide reliable and clear information to families.
  • Attend team meetings as required and contribute to discussions.
  • Foster a supportive environment that aligns with OpenEd’s values, demonstrating professionalism and integrity.
  • Adhere to all relevant federal, state, and local regulations, as well as OpenEd’s policies and procedures.
  • Perform additional tasks as assigned by management.

Requirements

  • Strong verbal and written communication skills with an ability to engage professionally with others.
  • Ability to handle confidential information with discretion.
  • Extremely detail-oriented, organized, personable, and patient, with excellent interpersonal skills.
  • Confidence in learning and utilizing various online tools, systems, and programs.
  • Self-motivated and able to work independently with minimal supervision.
  • Availability to work during traditional business hours in the Mountain Time Zone.
  • Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.).
  • Access to a smartphone, high-speed internet, computer, webcam, and headset.
  • Associate’s Degree or equivalent from an accredited institution, or relevant experience.
  • Proven administrative or clerical experience, especially in data entry and record keeping.
  • Must be eligible to work in the U.S.
Benefits
  • Competitive salary starting at $20/hour and 401k plan + company matching opportunities.
  • Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care.
  • Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours.
  • Monthly tech subsidy provided.
  • Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work.
  • Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryrecord keepingreimbursement processingorder verificationstudent enrollment managementprocurement processing
Soft Skills
verbal communicationwritten communicationdetail-orientedorganizedinterpersonal skillsself-motivatedprofessionalismintegritypatience
Certifications
Associate’s Degree