OpenCV

Director Global IT

OpenCV

full-time

Posted on:

Location Type: Hybrid

Location: Zürich • Switzerland

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

Tech Stack

AWSAzureCloudGoogle Cloud PlatformITSMServiceNow

About the role

  • Own and evolve Open Systems’ enterprise IT into a modern, cloud‑first operating model.
  • Translate business priorities into a focused roadmap, govern delivery across teams and partners, and raise the bar on reliability, security, and user experience — communicating progress and trade‑offs clearly to executives and stakeholders.
  • Set direction and outcomes. Align priorities with business value; hold teams accountable for measurable results.
  • Going forward, define and lead an enterprise AI-first IT strategy and roadmap.
  • Drive major transformations. Lead large‑scale modernization programs (e.g., cloud migrations, datacenter exit strategies; Zero Trust posture improvements) while managing risk, dependencies, and executive communications.
  • Raise operational excellence. Establish data-driven KPIs for availability, security, and service quality across global teams; ensure clear ownership and handovers from projects to operations.
  • Elevate ITSM and service catalog maturity. Improve CMDB/service catalog accuracy, simplify the portfolio, and scale automation and self‑service on the ITSM platform.
  • Strengthen resilience. Ensure enterprise IT services are designed and operated with clear recovery objectives, tested continuity measures, and effective crisis response processes.
  • Harden everything. Uphold and elevate security posture in collaboration with Security & Compliance executives; ensure defense in-depth and timely remediation of risks.
  • Steward finances, partners, and suppliers. Own a CHF multi-million budget - planning, forecasting, and value realization; shape the buy/build/partner strategy and executive‑level vendor governance.
  • Develop leaders and teams. Build high‑trust, high‑accountability teams; coach line managers; grow talent; communicate crisply with executives and stakeholders.

Requirements

  • Minimum 5 years' experience owning enterprise IT operations and engineering in a multi-region, cloud‑first environment.
  • Hands-on experience delivering large and complex IT engineering projects, demonstrating sound judgement on technical trade-offs.
  • Proven success leading large migrations, platform modernizations, and IT mergers with visible outcomes and strong risk control.
  • Depth in identity‑centric architectures (e.g., Microsoft Entra ID/modern SSO) and pragmatic Zero Trust advancements.
  • Applied governance of cloud platforms (Azure/AWS/GCP) including FinOps and IAM best-practices.
  • Demonstrated improvements to ITSM/CMDB quality and automation at scale (ServiceNow or equivalent).
  • Audit‑ready leadership across policy, change management, and BCM/DR.
  • Expertise with ISO/IEC 27001, ISAE 3402/SOC 1 Type II, and GDPR, translating control objectives into practical, auditable IT controls.
  • Strong people and distributed team leadership; experience leading teams in North America and South Asia a plus.
  • Fluency in English. Additional languages are an advantage.
  • Switzerland work-ready (no sponsorship needed) and willing to relocate if needed for weekly on-site presence in Zürich.
Benefits
  • Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes.
  • Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first.
  • Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity.
  • Working COLLABORATIVELY to build success – The power of the team will always make us faster and better.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud-first operating modelenterprise IT operationsIT engineeringidentity-centric architecturesZero Trustcloud platformsFinOpsIAM best-practicesITSMCMDB
Soft Skills
leadershipcommunicationteam buildingcoachingaccountabilityrisk managementstakeholder managementstrategic planningoperational excellencecrisis response
Certifications
ISO/IEC 27001ISAE 3402SOC 1 Type IIGDPR