OpenCircle

Account Executive, Technology

OpenCircle

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Manage and develop relationships with OpenCircle’s active clients;
  • Act as the main commercial point of contact for assigned accounts, ensuring close engagement and client satisfaction;
  • Identify opportunities for upsell, cross-sell and expansion of squads/projects;
  • Conduct regular client follow-up meetings;
  • Understand clients’ pain points, challenges and strategies, connecting them with OpenCircle solutions;
  • Collaborate with Delivery, HR and Technical Leadership to ensure the success of resource allocations;
  • Monitor account health and client satisfaction metrics;
  • Support contract renewals and commercial negotiations;
  • Anticipate churn risks and take preventive actions;
  • Contribute to organic revenue growth within the account portfolio.

Requirements

  • Previous experience in B2B sales or account management;
  • Experience in client relationship management and account expansion;
  • Previous experience in technology consulting or IT outsourcing;
  • Experience in corporate environments and commercial negotiations;
  • Ability to lead executive-level meetings;
  • Strong portfolio organization and KPI tracking skills;
  • Experience with CRM systems and commercial management;
  • Results-oriented profile with a focus on client retention.
Benefits
  • Collaborative environment
  • Respect for diversity / inclusive culture
  • Knowledge-sharing culture
  • Encouragement of innovation
  • Flat and dynamic organizational structure
  • Flexible working hours
  • High level of autonomy and ownership
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementclient relationship managementaccount expansiontechnology consultingIT outsourcingcommercial negotiationsKPI tracking
Soft Skills
client satisfactionrelationship managementcommunicationleadershiporganizational skillsresults-orientedproblem-solving