
Solution Engineer
OpenAI
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
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Tech Stack
About the role
- Deliver exceptional pre-sales customer experience by providing technical expertise
- Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs
- Create and maintain documentation, guides, and FAQs related to pre-sales process
- Foster customer advocacy and represent the voice of the customer with internal teams
- Serve as the first line of defense for security and compliance questions
Requirements
- 5+ years of experience in a technical pre-sales role
- Full professional fluency in both French and English
- Understanding of IT security principles and customer requirements for technical B2B SaaS products
- Experience with programming languages like Python or Javascript and working with REST APIs
- Knowledge of Generative AI/traditional ML solutions and network/cloud architecture
- Effective presenter and communicator able to translate business and technical topics to all audiences
- A humble attitude and eagerness to help colleagues
Benefits
- Hybrid work model of 3 days in the office per week
- Relocation assistance to new employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScriptREST APIsGenerative AIMachine Learningnetwork architecturecloud architecture
Soft Skills
effective presentercommunicationcustomer advocacyhumble attitudeeagerness to help