Senior Marketing Engineer
Drata
CloudJavaScriptNode.jsPythonSQL
Solution Architect Manager
OpenAI
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $280,000 - $345,000 per year
Job Level
SeniorLead
Tech Stack
CloudJavaScriptPython
About the role
- Own the strategy and operating model of the Digital Native SA team, ensuring alignment with company objectives and the evolving needs of our customers.
- Lead, build, and mentor a team of high-performing Solutions Architects to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.
- Manage the entire implementation journey, ensuring seamless platform integration and serving as the voice of our customers across technical teams.
- Serve as the technical advocate for customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.
- Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.
- Serve as an industry thought leader, championing the safe and innovative application of OpenAI's technology across various sectors.
- Success measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of OpenAI's technology.
Requirements
- Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.
- Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.
- Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
- Have industry experience in programming languages like Python or Javascript.
- Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.
- Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
- Ability to work from the San Francisco office three days per week (hybrid), relocation assistance offered.
- May require disclosure of visa/sponsorship needs (application asks if sponsorship will be required).
