Security Solutions Engineer, Pre-Sales – APAC
OpenAI
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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About the role
- Lead customer security engagements end-to-end: discovery, security deep dives, live calls, follow-ups, and action tracking—especially for regulated customers.
- Own security questionnaires/RFIs for priority customers: coordinate inputs, ensure accuracy, drive turnaround time, and manage escalations.
- Translate security posture into customer-relevant narratives: data flows, tenant boundaries, identity and access controls, encryption, logging/monitoring, incident response, privacy controls, and risk mitigations.
- Guide customers to standardized resources (e.g., trust collateral) and explain what is standard vs. what requires escalation or exceptions.
- Partner closely with GRC and Security teams to escalate non-standard requirements, clarify control intent, and ensure customer-facing responses remain aligned with approved posture.
- Create scalable enablement: playbooks, FAQs, response libraries, and training that reduce repeated work for Solutions Engineers and Sales.
- Represent the voice of regulated customers internally by identifying themes and recurring blockers; propose improvements to packaging, documentation, and product readiness.
Requirements
- 5+ years (guideline) in a customer-facing security role such as security pre-sales/solutions engineering, security consulting, security architecture, or GRC-adjacent customer advisory in B2B SaaS or cloud environments.
- Can credibly engage and influence CISOs, security architects, privacy teams, and procurement/risk stakeholders in real-time discussions.
- Have working knowledge of common frameworks and requirements (e.g., SOC 2, ISO 27001, GDPR; DORA; bonus for regulated regimes like FedRAMP/HIPAA/PCI/DORA depending on segment).
- Understand modern cloud/security fundamentals: IAM, network/security architecture, encryption/key management concepts, logging/monitoring, vulnerability management, incident response, and secure SDLC.
- Are strong in structured writing and can produce crisp, consistent answers under time pressure (questionnaires, RFIs, executive summaries).
- Can operate in ambiguity, own problems end-to-end, and create repeatable processes that scale beyond yourself.
Benefits
- Relocation assistance to new employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
security pre-salessecurity consultingsecurity architectureGRC advisoryIAMnetwork architectureencryptionloggingincident responsevulnerability management
Soft Skills
customer engagementinfluencestructured writingproblem ownershipprocess creationcommunicationcollaborationtime managementadaptabilitycritical thinking
Certifications
SOC 2ISO 27001GDPRFedRAMPHIPAAPCIDORA