OpenAI

Product Manager, API Model Behavior

OpenAI

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $325,000 - $405,000 per year

About the role

  • Define strategic priorities and roadmap for improving model behavior for API users, focusing on user outcomes, safety, reliability, and emerging capabilities.
  • Partner with research and engineering teams at a technical level to translate those goals into model capability improvements.
  • Partner with cross-functional teams to launch OpenAI’s frontier models in the API, and expose their full capabilities to users via flexible and powerful API primitives.
  • Develop scalable methodologies, tools, and processes for evaluating, tuning, and iterating on model behavior.
  • Synthesize user research, community feedback, and quantitative insights into targeted improvements in our AI models.
  • Establish and iterate on clear, actionable metrics that accurately reflect model quality and user experience at scale.

Requirements

  • Have 5+ years of product management or related industry experience.
  • Have experience collaborating directly and deeply with high-growth startups.
  • Proven track record of building for developers, with strong intuition for designing clear, flexible APIs and primitives that scale from early experimentation to production use.
  • Have hands-on experience driving consensus and action in ambiguous spaces.
  • Excel at collaborating across diverse teams and communicating complex ideas clearly.
Benefits
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API designmodel behavior improvementscalable methodologiesuser research synthesisquantitative insights analysismetrics establishmentmodel quality evaluationtuning processesiteration on model behavior
Soft Skills
collaborationcommunicationconsensus buildingaction drivingcross-functional teamworkcomplex idea simplification