Deliver an exceptional partner experience by providing technical expertise, scoping use cases, and supporting the development of Apps in ChatGPT and commerce checkout experiences with technical stakeholders and strategic partners.
Partner with our Partnerships team to design and support ecosystem integrations, ensuring technical feasibility and high-impact launches.
Guide partners on best practices for leveraging the OpenAI API and ChatGPT to create secure, scalable, and differentiated experiences.
Serve as the first line of defense for design, security, compliance, and architecture questions, escalating complex requirements to internal experts as needed.
Create and maintain documentation, implementation guides, and FAQs for common partner requirements and technical challenges.
Gather partner feedback and represent the voice of the ecosystem to internal teams, helping shape product roadmaps and future partner programs.

Requirements

Have 5+ years of experience in a technical, customer-facing role such as Solutions Engineer, Solutions Architect, or Partner Engineer.
Demonstrate a strong understanding of and experience working with LLMs, MCP, REST APIs, Python, JavaScript, and front-end design and development experience
Have experience supporting ecosystem or partner motions, including co-development or joint go-to-market programs.
Are an exceptional communicator who can translate complex technical concepts to business stakeholders and executives.
Operate with high horsepower, manage multiple projects simultaneously, and thrive in a fast-changing environment with evolving commercial structures.
Bring a collaborative, humble attitude with an eagerness to help partners and internal teams succeed.

Benefits

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LLMsMCPREST APIsPythonJavaScriptfront-end designdevelopmenttechnical expertiseecosystem integrationscompliance

Soft Skills

exceptional communicatorcollaborativehumble attitudeeagerness to helpproject managementadaptabilitycustomer-facingtechnical translationfeedback gatheringvoice of the ecosystem