Opal

Customer Success Manager

• Own Engagement at Partner Schools
• Work closely with schools that have adopted Opal for Schools.
• Track student engagement metrics (activation, usage, retention).
• Identify drop-offs and design creative ways to increase participation.
• Treat student engagement like a system: test, learn, improve.
• Build a Student Movement
• Recruit and lead a network of student ambassadors across high schools.
• Run virtual meetups, challenges, campaigns, and activations that students actually want to participate in.
• Help students share their stories about focus, balance, and digital self-regulation.
• Amplify Student Voices
• Surface powerful student stories for PR, content, and events.
• Collaborate with our PR team to spotlight student perspectives.
• Build With Leverage
• Use AI tools to move faster, think bigger, and automate what shouldn’t require human time.
• Design systems that scale, not just one-off events.

Youth Advocacy Manager