Partner integration & upgrade stewardship
Own technical coordination for chain integrations, upgrades, and migrations across partner chains
Define and guide partners through upgrade and integration readiness paths
Coordinate timelines, dependencies, and expectations across internal teams and external partners
Partner-facing technical support & triage
Serve as the primary technical point of contact for OP Stack partners post-launch
Provide high-signal guidance on OP Stack architecture, configuration, and operational excellence
Triage partner issues and route them to the appropriate internal engineering stakeholders
Cross-functional facilitation
Act as connective tissue between engineering, product, governance, partnerships, and growth teams
Translate complex technical changes into partner-ready guidance and communication
Represent partner constraints and operational realities during planning, releases, and upgrades
Drive clarity and accountability when ownership spans multiple teams
Documentation, enablement & ecosystem signal
Produce partner-ready technical documentation, guides, and templates
Create and maintain upgrade playbooks, SOPs, and readiness checklists
Improve consistency, discoverability, and reuse of partner knowledge
Route structured feedback on adoption blockers and ecosystem risk to product and engineering

Requirements

Past programming or engineering experience
Strong technical foundation in blockchains and experience with Solidity
Experience guiding partners through integrations, upgrades, and operational changes in production environments
Ability to provide high-signal guidance on system architecture, configuration, and operational best practices
Experience supporting customers or partners in a post-sales technical role (e.g. Solutions Engineering, Solutions Architecture, Technical Account Management, Integration Engineering, or similar)
Comfortable serving as the primary technical point of contact for external partners
Strong judgement in technical triage, prioritization, and escalation
Ability to translate complex technical concepts into clear, partner-ready guidance
Strong written communication skills, with experience producing technical documentation, playbooks, or runbooks
Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
Ability to represent partner constraints and operational realities in internal planning and execution.

Benefits

Competitive compensation
Fully paid medical, dental, and vision
4% 401K match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

blockchainSoliditysystem architectureconfigurationoperational best practicestechnical documentationintegrationupgradesproduction environmentstechnical triage

Soft Skills

strong judgementwritten communicationcoordinationcross-functional facilitationguidanceclarityaccountabilitytranslating complex conceptsstakeholder managementproblem-solving