Ooma, Inc.

Sales Support Specialist – French Speaker

Ooma, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 per hour

About the role

  • Process sales orders accurately and in a timely manner
  • Perform order entry and related administrative tasks
  • Handle 20 or more telephone orders per day with confidence and professionalism
  • Provide troubleshooting assistance for customer orders, account status inquiries, and related issues
  • Supply data, reports, and guidance to support the sales team’s success
  • Stay informed on new product and feature launches and help ensure the sales team is aligned
  • Review pending orders and customer-specific requests to deliver an excellent customer experience

Requirements

  • Fluency in French (required)
  • Proficiency in Microsoft Excel
  • Strong understanding of sales principles and customer service practices
  • Excellent written and verbal communication skills
  • Strong analytical, organizational, and multitasking abilities
  • A collaborative, team-oriented mindset with strong motivational skills
  • High School Diploma required
  • College degree preferred, but not required
  • Excellent 10-key and typing accuracy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order entrydata analysis10-key accuracytyping accuracy
Soft skills
communication skillsanalytical abilitiesorganizational abilitiesmultitasking abilitiescollaborative mindsetmotivational skillsprofessionalism
Certifications
High School Diploma