Onyx Capital Group

Account Manager

• Serve as the primary point of contact for assigned Financial Services accounts, building strong, long-term client relationships
• Develop a deep understanding of client business objectives, regulatory environments, and technology roadmaps
• Act as a trusted advisor to client stakeholders, providing strategic guidance aligned to OnX solutions
• Identify and develop expansion opportunities within existing accounts, including cross-sell and upsell of OnX services
• Partner with internal sales, solution, and delivery teams to support account growth initiatives
• Support renewal discussions and ensure continuity of services and client satisfaction
• Collaborate with Solution Architects, Delivery, and Client Success teams to ensure successful execution of client engagements
• Participate in client planning sessions, QBRs, and executive reviews
• Ensure timely communication, issue resolution, and escalation management as needed
• Own account planning, pipeline tracking, and forecasting for assigned accounts
• Maintain accurate account documentation, reporting, and CRM updates
• Provide insights to sales leadership on account health, risks, and growth opportunities

Senior Account Manager

Project Manager

• Manage medium to enterprise sized professional services engagements, ensuring on-time and within budget delivery.
• Lead and mentor team members, ensuring effective delivery through the entire project lifecycle.
• Own the client relationship through delivery and engage with management.

Senior Account Manager

Senior Project Manager