Onto Innovation

Field Service Engineer 1 – Non-Exempt

Onto Innovation

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • Minnesota • United States

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Salary

💰 $56,240 - $84,360 per year

About the role

  • Ensure customers receive high level of support through real time communication and system knowledge
  • Install new systems within the US region
  • Respond to customer requests for tool support and regular maintenance
  • Provide technical assistance in real time in both onsite and remote situations
  • Read electrical and hardware schematics
  • Communicate daily status both internally and externally
  • Manage time in high pressure situations
  • Show flexibility and adaptability

Requirements

  • Preferred Field Service experience in the Semiconductor Industry
  • College/University degree in engineering
  • Ability to identify and use common hand tools
  • Ability to work unsupervised yet within a team setting
  • Troubleshooting experience in electrical, mechanical and software applications
  • Excellent interpersonal & communication skills in a technical environment
  • Ability to utilize all Microsoft Office products including PowerPoint, Word and Excel
  • Ability to travel regularly throughout the US and internationally, approximately 75% of the time
Benefits
  • Health, dental, and vision coverage
  • Life and disability insurance
  • PTO
  • 401(k) with employer match
  • Employee Stock Purchase Program (ESPP)
  • Wellness initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingelectrical schematicshardware schematicsmechanical applicationssoftware applicationssystem installation
Soft Skills
interpersonal skillscommunication skillstime managementflexibilityadaptabilityteamwork