Onsite Computing, Inc.

IT Support

• Serve as the main point of contact for assigned client accounts
• Build strong, long-term relationships with business owners, executives, and internal IT teams
• Conduct regular check-in calls, site visits, and quarterly business reviews
• Coordinate with internal technical teams to ensure client needs are met
• Help manage renewals, contract changes, and service plan adjustments
• Identify opportunities for additional services, projects, or upgrades
• Assist with onboarding new clients and supporting transitions
• Attend client meetings and local business events representing Onsite Computing
• Collaborate with Solution Architects, Project Managers, and Security specialist to help draft scopes of work and align goals and milestones to business needs.
• Support other business needs as required in a small team environment

IT Technical Account Manager