Onodera Estética

Customer Success Manager

• CRM (focus on execution and setup)
• Create complete customer journeys in Onodera’s CRM system (welcome, nurture, reactivation, and specific campaigns).
• Develop smart segmentations for campaigns and flows.
• Configure and optimize automated multichannel flows (email, WhatsApp, SMS).
• Monitor key metrics and suggest simple adjustments (open rate, click-through, conversion).
• Integrate forms, landing pages, and touchpoints with the CRM.
• Produce blog articles based on defined briefs.
• Write short copy for landing pages, emails, and funnel communications.
• Ensure clarity, instructional quality, and alignment with the brand’s tone of voice.

CRM, Content Analyst

Analyst

• Plan, set up, and optimize paid traffic campaigns (Meta Ads and Google Ads).
• Manage budgets and monitor campaign performance, aiming for the best cost per result.
• Create and test audiences, targeting segments, and creatives (images and videos).
• Analyze performance reports and present monthly results.
• Keep up with trends and best practices in paid media and aesthetics.
• Collaborate with the marketing and performance teams.

CRM, Content Analyst

Paid Traffic Analyst – Media