Director of Information Technology
Onnit
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Job Level
Tech Stack
About the role
- Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience.
- Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement.
- Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation.
- Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms.
- Ownership of data flow connections and accuracy across platforms.
- Ensure data integrity, risk management, and adherence to business standards.
- Continuously improve business continuity planning, including cyber security, data security, and disaster recovery.
- Deliver highly responsive onsite and remote helpdesk technology support.
- Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers.
- Oversee the technology operating budget and technology contract negotiations.
- Lead evaluation, negotiation, and managing of vendors.
- Build and lead a small but mighty team to support the business and enable reliable and consistent execution.
- Use data to drive decision-making and continuous improvement in the tech team.
- Manage the intake process of requests spanning software implementation to ad-hoc needs.
Requirements
- 10+ years of progressive IT leadership experience, preferably within high-growth CPG, ecommerce, or omnichannel consumer brands
- Deep, hands-on expertise with Shopify, NetSuite, ERP platforms, and 3PL/retail integrations
- Strong foundation in cybersecurity, IT governance, and compliance, including controls, risk management, and audit readiness in regulated or public-company environments
- Proven ability to build, scale, and modernize technology infrastructure in fast-paced, high-growth organizations
- Experience leading cross-functional IT teams, partnering closely with Finance, Operations, Marketing, and Legal
- Strategic yet hands-on operator who can set vision while executing in lean, high-performance environments
- Expertise in agile and scrum methodologies, with a track record of driving execution and delivery
- Working knowledge of modern AI tools and platforms, and how to responsibly apply them across finance, customer support, marketing, and operations
- Clear, influential communicator with the ability to translate technical concepts for non-technical stakeholders and executives
- Strong bias for ownership, action, and outcomes, with a relentless focus on systems that scale and deliver impact.
Benefits
- Full medical, dental, and vision benefits
- Basic Life Insurance
- Immediate 401(k) eligibility with company matching
- Unlimited vacation
- Paid holidays
- Flexible workplace policy
- $100/month flexible benefit stipend
- Tuition reimbursement
- Fringe benefits include in-office meals, product credits and discounts, lifestyle spending account, family planning, online learning, fitness stipend, among many others
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT leadershipcybersecurityIT governancerisk managementdata integrityagile methodologiesscrum methodologiesdata flow managementvendor managementbusiness continuity planning
Soft skills
strategic thinkingcommunicationteam leadershipcross-functional collaborationdecision-makingproblem-solvinginfluential communicationownershipaction-orientedadaptability