Build and strengthen relationships with existing clients, becoming their trusted advisor and advocate within Onit.
Identify opportunities to expand Onit’s footprint within current accounts by understanding client needs and introducing additional products or services.
Collaborate with the Sales Engineering and Professional Services teams to tailor solutions that address specific challenges faced by each client.
Serve as the main point of contact for client inquiries, ensuring their satisfaction and long-term loyalty.
Attend industry events and conferences to maintain and grow your network with current clients and relevant stakeholders.
Work closely with the Client Success team to support the ongoing use of Onit’s solutions and ensure seamless adoption of new products or services.
Regularly update CRM systems with account details, sales forecasts, and key client interactions.
Prepare and present account development strategies and business reviews to senior leadership.

Requirements

2+ years of experience in SaaS account management or sales with a focus on growing existing client relationships.
Proven track record of building strong, long-lasting client relationships and driving upsell opportunities.
Excellent verbal and written communication skills with the ability to influence decision-makers and stakeholders at all levels of an organization.
Self-motivated, goal-oriented, and able to manage multiple client accounts simultaneously.
Strong problem-solving skills with a keen ability to identify and address client needs proactively.
Experience using Salesforce.com, Outreach, and LinkedIn Sales Navigator is a plus.

Benefits

Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS account managementsalesupsell opportunitiesclient relationship management

Soft Skills

communication skillsinfluencing skillsself-motivatedgoal-orientedproblem-solving skills