ONI

Operations Coordinator, APAC/EU

ONI

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Identify, implement, and manage EU warehouse and/or 3PL partners for storage, relabelling, and reboxing activities./n
  • Own inbound and outbound coordination for EU inventory movements./n
  • Establish and manage basic 3PL SLAs, performance metrics, and escalation paths./n
  • Ensure correct handling and documentation for dangerous goods and cold storage where applicable./n
  • Act as the operational bridge between Commercial / Distributors, and Operations./n
  • Coordinate installs, RMAs, consumables deliveries, and hardware demo logistics with Global Distribution Manager./n
  • Ensure operational readiness ahead of installs and demos (stock, spares, consumables, documentation)./n
  • Track EU and APAC sales orders from SO through shipment, delivery, and installation./n
  • Maintain clear visibility of order status, logistics readiness, and install scheduling for the region./n
  • Proactively highlight delivery, customs, stock, and resource risks./n
  • Support project management of early-stage operational initiatives, working directly with the Senior Manager, Operations./n
  • Build and maintain pivot tables, dashboards, and KPI reporting to support day-to-day execution and APAC scale readiness./n
  • Own and maintain EU warehouse and APAC distributor operations SOPs and checklists./n
  • Ensure Incoterms-specific workflows are documented and followed./n
  • Continuously improve operational workflows as scale increases.

Requirements

  • 3–6+ years’ experience in operations, supply chain, logistics, or commercial operations within hardware, life sciences, or technical products./n
  • Proven experience managing warehousing, 3PLs, or regional logistics operations./n
  • Familiarity with dangerous goods and cold storage handling and compliance./n
  • Strong understanding of international order-to-delivery execution, including customs and shipping./n
  • Strong knowledge of Incoterms (DAP, DDP, FCA, EXW)./n
  • Experience working with distributors, ideally across APAC or EU./n
  • Highly organized with exceptional attention to detail and strong tracking, escalation, and execution discipline./n
  • Excellent people skills with the ability to build trust across Sales, Operations, Finance, Service, and external partners./n
  • Strong analytical capability with advanced Excel or Google Sheets skills, including pivot tables and dashboard creation./n
  • Confident use of ERP, CRM, and logistics tracking tools (NetSuite, Salesforce, Zoho, or similar).
Benefits
  • /n
  • Competitive Compensation/n
  • Private Healthcare/n
  • Inclusive Culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations managementsupply chain managementlogistics coordinationwarehouse management3PL managementorder-to-delivery executioncustoms complianceIncoterms knowledgeanalytical skillsExcel
Soft skills
organizational skillsattention to detailtracking disciplineescalation disciplinepeople skillstrust buildingexecution disciplinecommunication skillscollaborationproblem-solving