Lead full lifecycle delivery of high‑visibility strategic initiatives in partnership with Technical Product Owner (TPO): define scope, roadmap, deliverables, milestones, budgets and success metrics; ensure timely, on‑budget outcomes.
Act as Global Business Product Owner and Governance Lead for assigned platforms (e.g., CVENT, Engage, Icertis), including backlog prioritization, enhancement releases, maintenance and support.
Direct program management for EngageGlobal (or equivalent large programs): coordinate multi‑workstream system builds (needs assessments, contracting, HCP portal, integrations, data), global region/local market alignment (55 countries), and cross‑functional partner teams.
Oversee vendor and partner delivery: define requirements, manage SOWs, monitor timelines, escalate risks and enforce quality.
Inform the Education Data Lake and associated data pipeline: steward data consolidation, ETL/ingestion, quality, security and access for downstream analytics.
Partner on analytics and visualization efforts (Power BI, Tableau or equivalent): define KPIs, build dashboards, surface insights to inform strategy.
Ensure compliance with applicable regulations, privacy and security policies across global implementations.
Manage and grow a cross‑functional team (typical team size: ~2-3 direct FTEs; program team size up to 30+ across workstreams).
Foster a collaborative culture, driving alignment across IT, Data & Analytics, Commercial, Compliance and external development partners.
Directly influences customer experience for educational offerings and supports commercial and compliance objectives.

Requirements

Bachelor’s degree (Masters Degree preferred)
Minimum 6 years of relevant work experience, including program/project management.
Minimum 3 years’ experience in education operations, development, execution or digital education (or equivalent domain experience).
Demonstrated experience managing global, multi‑workstream implementations and strategic change initiatives.
Hands‑on experience with data analytics and visualization; comfortable building or overseeing dashboards and deriving business insight from data.
Strong vendor management, negotiation and stakeholder influencing skills.
Project Management Professional (PMP) certification preferred.
Direct business system management experience (EMRS, CLM, etc) preferred.
Experience with data lake architectures, ETL tools, and data governance preferred.
Prior experience in MedTech, life sciences, or similarly regulated industries preferred.
Experience leading Agile development across distributed teams and external vendors preferred.
Proven ability to apply change delivery methodologies and tools; experienced in business readiness and global stakeholder communications preferred.
Excellent written and verbal communication skills; strong executive presence for senior stakeholder reporting preferred.
Ability to thrive in ambiguity, prioritize competing demands and deliver under tight timelines preferred.
Team‑oriented with strong collaboration and people leadership capabilities preferred.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementdata analyticsdata visualizationETLdashboard developmentvendor managementstakeholder influencingAgile developmentchange delivery methodologiesbusiness system management

Soft Skills

collaborationpeople leadershipcommunicationnegotiationinfluencingprioritizationadaptabilityexecutive presenceteam-orientedproblem-solving

Certifications

Project Management Professional (PMP)