
Manager, Commercial Education – Curriculum Design & Strategy
OneTrust
full-time
Posted on:
Location Type: Hybrid
Location: Cincinnati • New Jersey • Ohio • United States
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About the role
- Lead the design, integration, and rollout of a unified sales methodology that incorporates Challenger principles and adapts to regional market needs.
- Evaluate, select, and manage external vendor partners to support methodology development, training delivery, certification, and reinforcement.
- Define methodology guardrails, enablement assets, and coaching frameworks for sales leaders, trainers, and field teams.
- Build and execute a global Challenger adoption strategy, including stakeholder onboarding, role-based learning paths, and reinforcement plans.
- Partner with regional sales leaders to localize content and implement change management plans to drive sustained behavior change.
- Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles.
- Leverage LMS, eLearning authoring tools, and emerging technologies to deliver modern, role-relevant training.
- Partner cross-functionally to design and implement sales enablement curricula in support of the new CRM, including role-based onboarding and opportunity management.
- Develop in-product guides, quick reference materials, and coaching toolkits for frontline managers to reinforce CRM behaviors.
- Implement methods for assessing training needs using performance reports, customer feedback, and CRM analytics.
- Collaborate with sales leadership, marketing, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs.
- Establish content governance to maintain accuracy, consistency, and relevance across geographies and portfolio.
- Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation.
Requirements
- 6–8 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions.
- Bachelor’s Degree required; advanced degree or equivalent in a related field, preferred
- Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe).
- Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert.
- 2+ years of instructional design experience focused on adult learners (preferred).
- Experience in medical device, healthcare, or commercial sales environments (preferred).
- Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD) (preferred).
- Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick) (preferred).
- Global/OUS experience designing or implementing commercial learning in multiple regions (preferred).
- Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives (preferred).
- Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams (preferred).
- Vendor management experience (selection, SOW, budget, QA, delivery) (preferred).
- Proven project management, negotiation, and consulting skills (preferred).
- Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools) (preferred).
- Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching) (preferred).
- Familiarity with LMS administration, analytics dashboards, and performance reporting (preferred).
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designcontent creationadult learning theoryneeds analysislearning evaluation modelsproject managementvendor managementCRM enablementdigital learningcoaching frameworks
Soft Skills
cross-functional partnershipsstakeholder alignmentbusiness acumenindependent workconsulting skillsnegotiation skillscontinuous learninginnovationchange managementengagement
Certifications
Instructional Design certificationLangevinATDCPTD