OneTrust

Area Vice President, Key Accounts

OneTrust

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $178,000 - $307,050 per year

Job Level

Lead

About the role

  • Lead and manage the team to develop business plans with our East customers
  • Establish sustainable relationships with hospital and healthcare executives, key economic decision makers & strategic partners that enables transformation of the current commercial model through joint value that results in the ongoing reduction of costs, continuous process improvement, growth and profitability for both partners
  • Work collaboratively and consultatively to match customer’s needs and expectations with internal Surgery capabilities (e.g. Professional Education, Supply Chain and Logistics, Data Analytics, and Health Economics, Finance, Marketing, R&D, Outcomes Research)
  • Guide team on strategies that translate sector & BU specific goals into channel & customer specific business plans
  • Assess customer needs and align internal resources to optimize customer and business goals, drive contract pricing and compliance
  • Lead aligned Key Account Director roles and support field contracting strategies, implementation and measurement
  • Lead engagement and collaboration with field sales, marketing, finance & enterprise counterparts as appropriate to ensure strategies are aligned with broader organization, sector & enterprise goals.
  • Key leader and customer advocate working closely with KAM Strategic Customer Programs, Sales AVPs, regional marketing leaders to facilitate execution against national strategies
  • Develop and mentor directors, managers and SSLs on critical business competencies such as Business Insight and Clinical/Product Knowledge as well as Leadership imperatives
  • Provide awareness and training to key stakeholders regarding East region and National market trends
  • Set overall objectives and targets and lead development and provide oversight of account metrics
  • Support the VP, KAM & Commercial Excellence in the creation of an industry leading capability of key account management, strategic solutions, services execution, and deep customer insights at the market and account level
  • Ensure coordinated execution of customer solutions through clinical and economic services and programs
  • Leadership of Account Directors, Contract Directors and SSLs to drive administrative/economic and clinical leadership at our key health systems
  • Close partnership with the offer development, pricing strategy and key account marketing organization

Requirements

  • 5+ years of people management experience required
  • Customer management experience preferred; including joint value creation and customer solutions
  • Financial acuity, market knowledge & analytics required
  • Contract management & negotiation experiences required
  • Knowledge of the Healthcare marketplace required
  • Medical Device marketplace preferred
  • Excellent critical thinking skills required
  • Strong quantitative and analytical skills
  • Outstanding ability to collaborate with peers, leaders and senior executives
  • Outstanding ability to navigate the organization and decision-making processes
  • Outstanding ability to toggle between big picture and attention to detail required
  • Outstanding verbal and written communication skills
Benefits
  • medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance
  • consolidated retirement plan (pension) and savings plan (401(k))
  • long-term incentive program
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
  • Caregiver Leave – 10 days
  • Volunteer Leave – 4 days
  • Military Spouse Time-Off – 80 hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementnegotiationfinancial acuitydata analyticsmarket knowledgequantitative skillsanalytical skillsbusiness insightclinical knowledgecustomer solutions
Soft Skills
people managementcollaborationcritical thinkingcommunicationleadershiporganizational navigationattention to detailstrategic thinkingmentoringcustomer advocacy