OneTrack.AI

Implementation Specialist

• Own the client journey end-to-end - from contract signature through steady-state value realization
• Quarterback cross-functional workstreams, drive real operational outcomes on warehouse floors, and be accountable for the results long after go-live
• Lead complex, multi-site implementations, ensuring every site is trained, supported, and delivering measurable value
• Own long-term commercial outcomes, navigating engagements and full client portfolios toward interconnected outcomes
• Build the delivery methodology and implementation playbook; design, codify, and continuously improve delivery frameworks
• Serve as the central point of coordination across hardware, engineering, field service, and customer stakeholders
• Drive change management across every level, ensuring adoption from the warehouse floor to the executive suite
• Monitor and optimize system performance, tracking deployed sensors, hardware devices, and software telemetry
• Innovate with AI, stay at the forefront of artificial intelligence and introduce smarter operating practices
• Develop the team, mentor junior staff, and build scalable systems for tracking and continuous improvement

Senior Implementation Manager