OneStream Software

Program Manager

• Lead the planning, governance and execution of Commercial Execution Programs.
• Drive alignment across Commercial Execution Sponsors and cross-functional teams.
• Lead the AI team through execution of AI strategic initiatives and product launches.
• Serve as the primary point of contact for program stakeholders.
• Collaborate with executives to align commercial and AI strategies with business objectives.
• Build and maintain relationships with initiative stakeholders and executive sponsors.

Growth Program Manager

Customer Success Manager

• Manage a portfolio of customers across their full lifecycle—from onboarding and adoption through retention and growth.
• Help customers realize maximum value from their OneStream investment.
• Act as the primary advocate for your customers, understanding their unique business objectives.
• Build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success.

Customer Success Manager – Commercial Accounts, South Region

Engineering Manager

• Own execution and coordination of Public Sector compliance frameworks and requirements (e.g., FedRAMP; impact levels IL4/IL5/IL6; StateRAMP; SOC, CJIS and other applicable frameworks).
• Ensure platform readiness for Public Sector requirements, including security, availability, resiliency, auditability, and data protection; identify and drive remediation of gaps impacting regulated workloads, deals, or customers.
• Translate regulatory requirements, customer needs, and deal-specific constraints into clear technical requirements and executable work across Product, Engineering, Cloud Operations, Compliance, Sales and Customer Success teams, drive prioritization, progress tracking, blocker removal, and timely delivery.
• Act as technical lead on complex Public Sector deals; validate solution architectures, compliance positioning, and feasibility of commitments to reduce risk of overpromising and deal delays.
• Lead resolution of customer delivery issues (including upgrade challenges, provisioning delays, and support gaps) and improve communication and escalation handling.
• Drive documentation, enablement, and transparency on Public Sector product availability and constraints (including versioning and compliance status) to support sales, customer success, and partners.

Public Sector Technology – Engineering Director

Engineer

• Create and continuously enhance OneStream’s AI-focused demo assets to enable shorter, more successful sales cycles and increased deal sizes.
• Stay current on new OneStream features and incorporate them into demos.
• Translate complex business challenges into clear, compelling demo content and technical narratives.
• Build and manage data pipelines using C#, SQL, and Python programming languages.
• Collaborate with Sales and Presales to tailor demos for partners, prospects, and customers.
• Contribute documentation, runbooks, and reusable sample content for the field.

OneStream Demo Engineer

Artificial Intelligence

• Collaborate with clients and assess their business goals to formulate AI strategies
• Manage and monitor client integrations of technologies into their business processes
• Manage all aspects of engagement economics and coordination with other service lines within OneStream to deliver effective customer relationship management of multiple accounts, driving engagements to successful conclusions and positioning OneStream AI for additional future opportunities
• Provide full-scope project management and ensure effective initiation, planning, execution, control, and closure (may include multiple projects or a singular large, strategic project)
• Develop and maintain project plans and schedules that enable effective management of the constraints of scope, quality, time, and budget
• Regularly communicate progress, issues, and risks to the client and internal stakeholders
• Manage and document scope changes that impact project budgets and schedules
• Leverage OneStream’s engagement methodology and serve as a focal point for partner-led projects while maintaining effective and collaborative relationships with associated third-party partners and vendors
• Establish, build, and maintain relationships with practice directors, regional sales directors, and clients to facilitate consulting service and software license sales
• Support and participate in local sales pipeline filling events (CPM seminars, webinars, etc.)
• Assist as needed with implementation workstreams, including oversight of project budgets, ensuring adherence to quality standards by reviewing project deliverables, and providing oversight of improvement projects for project management tools
• Support employee onboarding and engagement initiatives by identifying staffing requirements, maintaining proper project staffing levels, participating in the recruitment process, and mentoring new team members
• Serve as the subject matter expert (SME) for Waterline, PRIME, and other methodologies

Senior AI Engagement Manager

Software Engineer

• Own and manage end-to-end release planning and execution across multiple teams and initiatives.
• Build, maintain, and continuously update release plans, timelines, and integrated schedules.
• Actively manage cross-team, upstream, and downstream dependencies that impact release delivery.
• Own and govern changes to the release calendar, including impact assessment and stakeholder communication.
• Perform due diligence on release milestones, tracking whether milestones are met, missed, or at risk.
• Identify release risks early and drive mitigation plans in partnership with Product and Engineering leaders.
• Facilitate release readiness activities, including scope confirmation, dependency validation, and go/no-go discussions.
• Ensure alignment between roadmap commitments, delivery plans, and release schedules.
• Communicate release status, risks, and changes to stakeholders outside of Product and Engineering, including Commercialization, Support, and Customer-facing teams.
• Maintain accurate release documentation and artifacts in Jira and Confluence.
• Leverage data and metrics to assess release performance, predictability, and delivery trends.
• Support post-release reviews and retrospectives to identify improvement opportunities.
• Partner with the Product and Engineering Operations team to improve release processes, tooling, and reporting.
• Manage high priority initiatives as a project manager, including building project plans, tracking execution, managing risks and dependencies, and driving day today delivery in alignment with established release plans and processes.
• Contribute to continuous improvement initiatives related to release planning, execution, and automation.
• Execute the posting of approved releases to the Solution Marketplace and support customer access provisioning for paid solutions in coordination with Commercialization and Operations teams.

Product and Engineering Release Manager

• Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs.
• Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region.
• Strategize with CS leadership and Sales RVP across assigned region.
• Deliver deep and actionable internal QBRs to CS and Sales Leadership.
• Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships.
• Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region.
• Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention.
• Direct, mentor, and develop a team of Senior Managers and Customer Success professionals.
• Proactively identify and mitigate risks to customer satisfaction, growth, and renewal.
• Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement.