Define and execute IT strategy that align with business goals and global technology standards.
Lead and mentor a distributed team of IT managers, engineers, and support staff across multiple regions.
Oversee the performance, availability, and resilience of IT systems, including networks, cloud platforms, on-premise systems, and end-user services.
Partner with Information Security to implement and maintain robust cybersecurity controls and disaster recovery plans.
Manage the Business Technology Services budget, including forecasting, cost optimization, and ROI analysis.

Requirements

10+ years in IT operations, with at least 5 years in a senior leadership role.
Proven experience in managing enterprise-scale infrastructure in a SaaS or software development environment.
Strong knowledge of cloud platforms (Azure, AWS), networking, endpoint management, and ITSM tools (e.g., ServiceNow).
Demonstrated success in leading cross-functional teams and managing global operations.
Excellent communication, stakeholder engagement, and decision-making skills.

Benefits

Vision
Medical
Life
Dental
401K

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT strategyIT operationsenterprise-scale infrastructurecloud platformsnetworkingendpoint managementITSM toolscybersecurity controlsdisaster recoverycost optimization

Soft Skills

leadershipmentoringcommunicationstakeholder engagementdecision-makingcross-functional team leadership