Customer Success Manager
OneStream Software
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Oversee a portfolio of customers
- Guide customers through their journey from onboarding to sustained engagement
- Act as the primary advocate for customers
- Build relationships with key stakeholders
- Collaborate with the sales team to identify upselling opportunities
Requirements
- Minimum of 5 years overall professional experience
- At least 3 years in a Customer Success role within a SaaS technology company
- Proven ability to keep customers focused on achieving their desired business outcomes
- Strong communication and problem-solving skills
- Degree in Business, Accounting, Finance, Information Technology, or related field (preferred)
Benefits
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture and camaraderie
- Multiple training opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationproblem-solvingrelationship buildingcustomer advocacy