OnePlan

Technical Writer

• Become a subject matter expert in the OnePlan platform, with a strong understanding of how different tools are used across real workflows.
• Partner with Product Managers, Product Marketing, Engineers, Product Support, and Education & Training Team to create and maintain high-quality documentation, including user guides, integration and API documentation, and in-app content such as tooltips and onboarding prompts.
• Create and maintain learning resources that go beyond written documentation, including videos, demos, guided tours, and other interactive education formats.
• Manage and maintain the internal documentation ticketing system, addressing requests and issues from both customers and internal teams.
• Take complex concepts and explain them in clear, engaging ways that make sense to a wide range of users.
• Gather and incorporate feedback to continuously improve documentation clarity and usability.
• Act as an editor and reviewer to ensure documentation is consistent, accurate, and aligned across OnePlan.
• Track usage and feedback on training materials to help prioritize future documentation and learning initiatives.

Business Development Rep

• Outreach Activities: Initiate targeted outreach to high-value companies to generate interest in OnePlan.
• Deliver Value Proposition: Create compelling messaging by leveraging a comprehensive understanding of OnePlan's features and benefits, coupled with a diverse knowledge of each company’s distinctive attributes.
• Metric-Driven Approach: Meet & Exceed weekly Key Performance Indicator (KPI) targets to execute a consistent sales process - while collecting data on successful strategies to inform iterative improvements and enhance overall team performance.
• Curiosity: Act as a thought leader in the Project Management domain, providing unique insights to customers and challenging their existing perspectives when needed.
• Collaboration: Engage in regular communication with your team and the broader company to exchange success stories and address sales challenges effectively.

Technical Writer

Business Development Representative, BDR