Customer Services Specialist – Operations
Nebius Group
Customer Support Manager
OnePage
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇺 Anywhere in Europe
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handling a variety of customer inquiries
- Communicating with the IT team
- Improving processes
- Taking responsibility for projects
Requirements
- Experience in customer service
- Basic technical understanding
- Experience in building websites
- Familiarity with software and tools (e.g., Intercom, Stripe, Linear)
- Excellent verbal and written communication skills in German and English
- Team player
- Strong problem-solving skills
Benefits
- Long-term prospects at a modern, innovative company
- Remote-first with maximum flexibility and strong work–life balance
- Flat hierarchies and short decision-making processes
- Health program
- Sustainable employee discounts across a wide range of categories
- Ongoing professional development opportunities
- Dynamic team with a friendly culture and great spirit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicebuilding websitesbasic technical understanding
Soft skills
verbal communicationwritten communicationteam playerproblem-solving
