Consultant EMR Operations, Training & Support
OneOncology
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Serves as the primary contact and subject matter expert (SME) for clinical applications and systems.
- Manages and resolves complex application issues in coordination with SunState Medical Specialists.
- Supports the development, implementation, and optimization of clinical application systems, including training, user support, and monitoring system usage.
- Conducts end-user process audits and provides findings and recommendations to leadership.
- Maintains deep knowledge of clinical system functionality, limitations, and operational workflows.
- Acts as a resource for clinicians, managers, and staff on system capabilities and best practices.
- Develops and delivers training and retraining on system modules to ensure proper use by physicians and staff, evaluating effectiveness as needed.
- Establishes policies, procedures, and best practices for clinical application systems.
- Leads system implementation and staff training for newly acquired practices.
- Serves as a liaison between Sunstate Medical Specialists and field staff to ensure system functionality and workflows are properly implemented and maintained.
- Coordinates implementations, identifies process improvements, and supports reporting and auditing activities.
- Participates in relevant user groups or professional organizations to stay current on best practices and industry developments.
Requirements
- Bachelor’s degree in health care, IT or business-related field required.
- Minimum of five to seven (5-7) years of experience with PM/EHR in practice management setting.
- Experience with information systems, clinical software, and other computer applications.
- Prior experience with ModMed as Super user is required.
- Project management experience preferred.
- Must have the ability & willingness to travel to other sites as necessary within a geographic region.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical applicationsapplication managementprocess auditssystem implementationtraining developmentuser supportproject managementinformation systemsclinical softwareModMed
Soft Skills
communicationleadershipproblem-solvingorganizational skillscollaborationtraining deliveryanalytical skillsadaptabilityinterpersonal skillsrecommendation development