Director, Technical Account Manager
OneMagnify
full-time
Posted on:
Location Type: Remote
Location: California • Illinois • United States
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Job Level
About the role
- Serve as the primary technical point of contact for Emodo’s top exchange partners and develop ongoing relationships with clients across both supply and demand.
- Lead integration processes with both supply and demand partners ensuring new clients are set up and scaled in a streamlined fashion.
- Analyze partner performance to uncover actionable insights and drive implementation of optimizations that improve success.
- Collaborate with Product and Engineering to develop tools, dashboards, and reporting that power internal and partner-level insights.
- Oversee setup and optimization of Private Marketplace (PMP) deals through Emodo’s curation platform.
- Coordinate with DSPs, Sales, and external buyers to ensure fast, accurate deal execution and troubleshooting.
- Monitor performance of PMP inventory and advise on improvements in format, targeting, or packaging.
- Take ownership of marketplace performance decisions - executing optimizations based on data and partner needs to ensure Emodo meets and exceeds expectations across latency, fill, and monetization KPIs.
- Proactively identify and mitigate quality risks:
- o Monitor Human IVT scanning and own supply-side flagging/blocking
- o Monitor ad quality scanners and own demand-side flagging/blocking
- o Tracking and troubleshooting blocked bids to unlock revenue through corrective measures.
- Lead initiatives around ads.txt and app-ads.txt implementation across publisher integrations.
- Monitor and optimize supply chain object (schain) compliance and effectiveness.
- Actively manage traffic integrity and health—including detection of abnormal patterns and ensuring accurate traffic classification.
- Monitor billing discrepancies across both demand and supply sources.
- Work cross-functionally to diagnose root causes and maintain discrepancy rates under 5% per partner.
- Support the launch of new geos, formats, and supply routes. Analyzing outcomes and providing go/no-go recommendations.
- Own Emodo’s SPO (Supply Path Optimization) initiatives by aligning partner connections with performance benchmarks.
Requirements
- 3–5 years of experience in ad tech, programmatic account management, or technical operations -ideally in an exchange, SSP, or DSP environment.
- Familiarity with PMP setup, OpenRTB, ads.txt, app-ads.txt, schain, and IVT standards.
- Strong Excel/Sheets and data analysis skills; familiarity with SQL or reporting platforms is a plus.
- A working understanding of auction mechanics, discrepancies, and media campaign delivery.
- Excellent written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
- A passion for solving problems, making systems better, and helping partners thrive.
Benefits
- Competitive compensation and comprehensive benefits
- Opportunities for growth and learning
- A mission-driven, inclusive workplace
- Hybrid flexibility in key metro markets
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisSQLExcelPMP setupOpenRTBads.txtapp-ads.txtschainIVT standardsauction mechanics
Soft Skills
communicationproblem-solvingcollaborationrelationship managementanalytical thinkingattention to detailownershipproactive mindsetadaptabilitycross-functional teamwork