onefinestay

Account Executive

• Present, promote and sell onefinestay properties with strong negotiation tactics to guests who have inquired about our destinations
• Ability to communicate our luxury portfolio to our guests, understanding their needs, consulting on properties and promoting our additional services to give them a full onefinestay experience
• Assist management and other functional areas by sharing knowledge and expertise about destinations
• Establish, develop and maintain positive customer relationships to ensure guests’ satisfaction and future repeat business
• Achieve agreed upon sales targets and outcomes such as quarterly KPI targets and revenue based targets
• Establish a repeat client base, maintaining these relationships so you become the first point of contact for their travel needs
• Share ideas with management about customer needs, problems, interests, competitive activities, and potential for new properties and services
• Work within a global team to support out of office needs to maintain guest experience
• Maintain professional and technical knowledge about destinations by attending cross-training
• Negotiate directly with homeowners and property management companies to close deals while building and maintaining strong, long-term relationships
• Manage administrative tasks while meeting given deadlines such as capturing outstanding balances, monitoring pending bookings, and ad hoc management of global team inbox
• Sustain quality communication which includes, but is not limited to, accurate spelling and grammar in all written communication, language that meets our brand standards, personalized communications, and professional demeanor on the phones
• Continuously improve through feedback

Sales

• Respond promptly and professionally to partner communications via email, phone, or CRM.
• Maintain strong relationships with key trade, corporate, and agency contacts.
• Assist the team with coordination and follow-up on high-value or time-sensitive opportunities to ensure quick turnaround.
• Maintain and update key B2B reports (sales pipeline, partner performance, activity tracking).
• Consolidate and distribute weekly and monthly dashboards for leadership and team review.
• Ensure CRM data integrity — updating partner details, tagging accounts, and logging activity accurately.
• Own calendar management for B2B meetings, reviews, and key reporting cycles.
• Support the coordination of trade shows, conferences, and partner events (e.g. registrations, logistics, materials).
• Manage internal processes such as expenses, travel coordination, and team documentation.
• Prepare meeting agendas, minutes, and follow-up actions for internal and external meetings.
• Act as a point of coordination between B2B, marketing, finance, and operations for shared initiatives.
• Support the creation of partner communications (e.g. newsletters, presentations, invitations).

Account Executive

B2B Sales Coordinator