Own endpoint and device management across the environment. Maintain MDM platforms, enforce security baselines, and ensure devices remain compliant, patched, and operational.
Manage SaaS and identity systems, including application lifecycle, access controls, and integrations. Maintain least-privilege access and support audit and compliance requirements.
Act as the escalation point for complex technical issues. Diagnose root causes across endpoints, systems, and integrations, and drive issues through resolution.
Improve system reliability and security through proactive maintenance, configuration hardening, and continuous reduction of operational risk.
Execute changes within defined maintenance windows. Plan, communicate, and implement changes to minimize user impact and maintain system stability.

Requirements

U.S. Citizen
Ability to pass a background check
5+ years of experience in systems engineering, systems administration, or similar
Bachelor’s degree in Computer Science, Information Systems, or related field (preferred, not required)
Experience with endpoint management (Intune, Jamf, Workspace ONE, or equivalent)
Experience managing SaaS platforms, SSO, and access control
Experience with identity providers (Okta, Azure AD/Entra ID, or similar)
Strong troubleshooting across endpoints, OS (Windows, macOS, Linux), networking, and SaaS integrations
Experience handling escalations and resolving root cause
Experience executing changes within maintenance windows
Ability to document systems and processes clearly.

Benefits

Equity: Share in the company's success.
Flexible Work Environment: Remote-first organization with flexible work hours and unlimited PTO.
Comprehensive Health Coverage: Health, dental, vision, and life insurance.
Retirement Plan: 401(k) plan with company match to secure your future.
Parental Leave: 8 weeks at 100% regardless of state.
Company Retreats: Annual company summit trips.
Home Office Budget: $1,000 per year for home office improvements.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

endpoint managementsystems engineeringsystems administrationtroubleshootingSaaS managementaccess controlidentity managementconfiguration hardeningoperational risk reductionchange management

Soft Skills

problem-solvingcommunicationdocumentationescalation handlingcollaboration