Onebrief

IT Support

• Own onboarding and offboarding operations: Coordinate employee onboarding and offboarding activities, including account provisioning, access management, hardware deployment, recovery, and documentation updates.
• Manage the hardware lifecycle: Track, maintain, deploy, recover, and replace company hardware while ensuring asset records remain accurate and up to date.
• Tier 1 IT support: Serve as the first point of contact for IT support requests, troubleshooting user issues across devices, applications, accounts, and collaboration tools. Escalate complex issues to senior IT staff when appropriate.
• Documentation ownership: Create, maintain, and improve IT how-to guides, knowledge base articles, standard operating procedures, and internal support documentation.
• Application access and activity audits: Assist with periodic reviews of user access, application activity, and access recertification efforts to support security and compliance requirements.
• Legal hold process support: Act as a point of contact for legal hold processes, coordinating with stakeholders to ensure devices, accounts, and data are preserved according to company procedures.
• Expense and procurement administration: Process and reconcile IT-related receipts and purchases through Brex while maintaining appropriate records and documentation.
• Support Jira administration: Assist with Jira configuration changes, user requests, workflow updates, and ongoing platform maintenance.
• IT communications: Draft and distribute end-user communications regarding IT changes, outages, maintenance activities, new tools, and process updates.

IT Support Specialist

Infrastructure Engineer

• Design, develop, test, iterate, and deploy secure production systems across cloud-native and edge appliance deployments
• Embed with cross-functional teams and advise on infrastructure, security, and deployment best practices that hold up in production
• Own end-to-end infrastructure outcomes for one or more critical programs or priority infrastructure initiatives
• Harden the artifact pipeline so the same signed builds run in cloud, single-tenant high-side, and air-gapped appliance deployments

Principal Infrastructure Engineer

• Design, develop, test, iterate, and deploy secure production systems across cloud-native and edge appliance deployments.
• Embed with cross-functional teams and advise on infrastructure, security, and deployment best practices that hold up in production.
• Own end-to-end infrastructure outcomes for one or more critical programs or priority infrastructure initiatives.
• Harden the artifact pipeline so the same signed builds run in cloud, single-tenant high-side, and air-gapped appliance deployments.

Staff Infrastructure Engineer

Platform Engineer

• Lead, mentor, and grow the team of Platform Engineers by providing direction, removing blockers, and empowering them to own core platform infrastructure and tooling.
• Partner with Cybersecurity, Product, and Engineering teams to ensure the platform supports secure, reliable, high-velocity delivery into cloud-native and air-gapped environments.
• Drive standards and frameworks for Infrastructure as Code, service onboarding, environment management, GitOps workflows, and overall platform releases.
• Ensure observability, reliability, scalability, and cost-effectiveness of the platform; continuously monitor and improve service health, developer feedback, and performance metrics.
• Own the operational aspects of the platform team: incidents, responsiveness, After-Action Reviews (AARs) / post-mortems, runbooks, and continuous improvement of operational maturity.
• Act as a key stakeholder in architecture, influencing decisions about how the platform integrates with product, engineering, and operations, and ensuring the platform meets mission needs.

Platform Engineering Manager

DevOps Engineer

• You'll own the reliability, scalability, and security of the production application and/or platform.
• Implementing a World-Class Observability Platform: Design, implement, and manage our monitoring, logging, and alerting stack (e.g., Prometheus, Loki, Alloy, and Grafana).
• Defining and Upholding Reliability: Define, measure, and own alerting that feeds into our Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Leading Incident Response: Act as the incident responder and potentially incident commander during critical incidents.
• Automating for Scale and Security: Partner with platform engineers to design, build, and manage secure, resilient Kubernetes clusters and cloud/on-prem environments.
• Eliminating Toil and Scaling the Team: Proactively identify and eliminate operational toil by building automation.

Senior Site Reliability Engineer

Engineering Manager

• Lead and develop a multidisciplinary team of engineers, setting a high bar for ownership, execution, and operational excellence.
• Own the systems and engineering practices behind CI/CD, release automation, and environment management across the company.
• Establish standards, in conjunction with other directorates, for thoroughly tested releases, rollback procedures, and operational readiness so teams can ship safely and predictably.
• Ensure security controls are integrated directly into the software delivery lifecycle, including SAST, DAST, dependency scanning, artifact integrity, and policy enforcement.
• Reduce deployment risk, shorten recovery times, and create clear operational expectations around release quality, uptime, and incident response.
• Partner with various technical teams to provide support for reusable tooling, disparate deployment patterns, and repeatable workflows that improve delivery without creating bottlenecks.
• Build systems and processes that support traceability, access control, change management, and compliance requirements across regulated customer environments.

Engineering Manager, Delivery

Mechanical Engineer

• Collaborate closely with designers on core real-time collaboration features such as dashboards, maps, timeline visualizations, and briefing workflows—cornerstones of operational planning in Onebrief.
• Translate mission and user needs into functional, data-driven interactive prototypes that validate workflows and behaviors before development.
• Help evolve Onebrief’s design system, ensuring component durability, performance, and accessibility across verticals. Includes contributions in both Figma and code.
• Extend the system’s tokens, components, and interaction patterns for consistency without slowing delivery.
• Partner with engineers to implement design at scale, balancing fidelity, feasibility, and performance.
• Move rapidly from sketch to prototype to production, using the right fidelity for each stage (Figma or code-adjacent).
• Validate usability through prototypes and tests that prove solutions before development.
• Leverage AI-powered tools (e.g. Figma Make, V0, Cursor, Lovable, etc.) to accelerate prototyping and validate behaviors quickly.
• Ensure shipped features meet accessibility, reliability, and performance standards expected by military users.

Staff Design Engineer

Product Manager

• You will lead product initiatives that make military staffs superhuman and bring people home safely.
• You will work alongside the operators who imagined and built Onebrief - the product they needed.
• You will work across our squads, rotating fluidly across domains, using a product perspective to create a seamless user experience.

Staff Product Manager

Product Designer

• Solve complex military planning problems and help develop a seamless, end-to-end planning tool.
• Travel and partner with military planners from around the world.
• Empathize with military planners’ needs and translate those into design solutions.
• Work across UX, UI, and user research covering all facets of the product, from defining ground-up new features to shaping our design system.
• Collaborate closely with product managers and founders, with flexibility to reshape your role as needed.

Staff Product Designer

Technical Customer Success

• Deploy AtomEngine into live military training environments, including classified and air-gapped systems
• Work directly onsite with various customers, embedded with customers to learn their needs and iterate alongside them.
• Write code to develop capability at the edge, prototyping and implementing new AtomEngine features that help customers achieve their goals via both the Mod Kit and source control branches.
• Partner with the core product & engineering teams to learn the code base and drive changes back to the mainline.
• Configure and adapt entities, behaviors, and operational scenarios to reflect real-world requirements
• Troubleshoot technical issues in real time during high-visibility exercises, sometimes in front of large audiences
• Teach technical concepts clearly to mixed technical and non-technical audiences, helping military stakeholders understand not just how the platform works, but why it works
• Engage constructively with key stakeholders and respond to challenging questions with clarity and professionalism
• Translate real-world friction into actionable feedback for Product and Engineering
• Improve documentation and repeatability so deployments scale over time
• Travel at least 50% of the time to client sites

Customer Success Engineer

Systems Engineer

• Design, build, and operate scheduled and event-driven data pipelines for simulation outputs, telemetry, logs, dashboards, and scenario metadata.
• Build and operate data storage systems (structured and semi-structured) optimized for scale, versioning, and replay.
• Support analytics, reporting, and ML workflows by exposing clean, well-documented datasets and APIs.
• Enable scenario comparison, lineage, and traceability across time, versions, and parameter sets.
• Work with engineers to define data contracts and schemas between the simulation environment and downstream systems.
• Monitor and improve data reliability, performance, and availability.

Data Systems Engineer

Manager

• Lead customer demos, classes, and onsite events
• Explain technical concepts clearly to non-technical audiences
• Own customer-facing agendas, communications, events, surveys, and post-event follow-up
• Engage constructively with officers, colonels, and generals to answer questions and build trust
• Coordinate with other teammates to ensure technical support is delivered and timelines are met
• Document customer needs, requests, risks, and opportunities, then route them appropriately
• Maintain awareness of common customer issues and help prioritize them across docs, forums, and internal teams
• Lead or support training sessions, workshops, and instructional blocks as adoption scales
• Engage constructively with key stakeholders and respond to challenging questions with clarity and professionalism
• Your responsibilities aren’t limited to this list! We’re on this great adventure together, and we’ll each do what it takes for the team to succeed

Partner Engagement Manager

• You will report to our Director of Operations for Global Delivery. Your single most common task is to implement Onebrief at a new customer.
• Provide face-to-face and remote customer support, driving high-value, repeatable usage.
• Use your observations of our users to recommend product improvements
• Develop an understanding of customer social dynamics in order to support renewals and future sales.
• Coordinate between customers and our engineering team when responding to product incidents or issues.
• Assist with our exercise program. We routinely provide exercises, which customers use both to assess our product (before a sale) and learn it (after a sale).