Employee Benefits Service Excellence Manager
OneAmerica Financial
full-time
Posted on:
Location Type: Hybrid
Location: California • Maine • United States
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Salary
💰 $76,500 - $102,000 per year
About the role
- Maximize profitability by servicing and retaining the in-force book of business
- Lead activities aimed at deepening relationships with customers and brokers
- Enhance relationships with sales reps, underwriting and brokers
- Serve as the primary point person after business implementation for brokers and policyholders
- Actively participate in renewal delivery, plan design changes, re-enrollments
- Operational maintenance of inforce accounts
Requirements
- 3-5 years of service related or sales experience in Employee Benefits
- Associate or bachelor's degree recommended, high school diploma required
- Position requires life and Health license
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong organizational skills, attention to detail and interest in learning
- Detail oriented
- Or any combination of education and experience which would provide an equivalent background.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service related experiencesales experienceEmployee Benefitsanalytical skillsproblem-solving skillscommunication skillsorganizational skillsattention to detail
Soft Skills
relationship buildingcustomer serviceteam collaborationdetail orientedinterest in learning
Certifications
life licenseHealth license