ONE

Brokerage Operations Lead

ONE

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $160,000 per year

Job Level

Senior

About the role

  • Owning and operating the day-to-day brokerage operations across OnePay Invest and Crypto, ensuring accurate, timely, and compliant execution across the full trade and asset lifecycle
  • Supervising brokerage operations as a designated principal (Series 24), ensuring adherence to SEC/FINRA regulations, WSPs, and internal controls
  • Serving as the primary US-based escalation point, leading resolution of trade breaks, incidents, and real-time operational issues
  • Partnering closely with the India-based Brokerage Operations Lead to provide continuous operational coverage, share oversight of daily operations, and ensure consistency across regions
  • Oversight and management of core brokerage functions, including trade corrections, settlements, reconciliations, money movement, and transfers (ACATS)
  • Overseeing corporate actions and asset servicing, ensuring accuracy and timeliness across dividends, splits, and other trade related events
  • Monitoring operational health and performance, including exception queues, customer support volumes, and proactively addressing risks
  • Acting as the primary liaison with our clearing broker-dealer, and crypto partners, ensuring seamless execution, issue resolution, and continuous improvement
  • Building error management frameworks and partnering with Product and Engineering on workflow automation

Requirements

  • 7–10+ years of brokerage or trading operations experience (fintech or broker-dealer preferred)
  • Active FINRA licenses: Series 7, 63, and 24 (required)
  • Experience as a supervisory principal with direct ownership of brokerage operations
  • Experience operating in a follow-the-sun or global operations model, with shared ownership across regions
  • Deep knowledge of:
  • - Trade lifecycle (execution → settlement → reconciliation)
  • - Corporate actions, transfers (ACATS), and money movement
  • - SEC / FINRA regulations and operational risk controls
  • Proven ability to run day-to-day operations in a high-volume, real-time environment
  • Experience managing incidents, escalations, and customer-impacting issues
  • Strong systems thinker with a track record of building scalable processes and tooling
  • Ability to operate as a hands-on leader and operator
  • Excellent cross-functional collaboration skills across Product, Engineering, Compliance, and CX
  • Comfort in fast-paced, ambiguous environments with a bias for action and ownership.
Benefits
  • Competitive base salary, stock options, and health benefits from Day 1
  • 401(k) plan with company match
  • Remote-friendly (US), flexible time off (FTO), and opportunities for growth
  • A high-growth, mission-driven, inclusive culture where your work has real impact.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
brokerage operationstrade lifecyclesettlementreconciliationcorporate actionsmoney movementincident managementoperational risk controlsworkflow automationhigh-volume operations
Soft Skills
leadershipcross-functional collaborationsystems thinkingproblem-solvingadaptabilityownershipcommunicationescalation managementprocess improvementcustomer focus
Certifications
Series 7Series 63Series 24