One New Zealand

AI Engineer

• Lead the evaluation, approval, rollout, rollback, drift detection, and deprecation of AI services.
• Manage models and configurations as code with versioning, test coverage, and audit trails.
• Define and implement guardrails for toxicity, PII, policy violations, hallucination control, and grounding.
• Conduct red-teaming exercises and containment strategies, and report on safety posture.
• Align support structures, on-call coverage, escalation paths, and playbooks with Service Management and partners.
• Ensure runbooks are current, usable, and effective for BAU and after-hours support.
• Collaborate with DataOps on feature and embedding stores, retrieval/RAG patterns, lineage, and SLAs to ensure reliability and cost-efficiency.
• Enforce tagging to surface product-level costs, monitor budget variances and anomalies, and drive safe optimisations such as caching, batching, and model sizing.
• Maintain up-to-date standards, diagrams, evaluation reports, and runbooks to ensure clean handovers and reduce single points of failure.

AI Platform Ops Engineer

Financial Planning and Analysis

• Lead and develop the financial accounting revenue team, providing coaching, guidance and performance feedback to foster continuous development.
• Lead month-end and year-end close processes in the revenue and margin space in compliance with all relevant financial reporting regulations and policies.
• Manage external auditor relationship and audit processes.
• Provide accounting treatment guidance for business cases and product launches/changes to ensure compliance and minimise risk of surprises.
• Ensuring integrity and completeness of monthly general ledger postings, including balance sheet reconciliations.
• Establish and maintain robust internal control procedures in revenue financial accounting space to safeguard company assets.
• Evaluate, implement and optimise financial systems and processes (including through use of AI) to streamline operations and improve controls/accuracy.
• Ensure the health, safety and wellbeing of yourself, your team and our people.

Financial Accounting Lead – Revenue

Security Engineer

• Providing first class technical expertise to our biggest and most complex customers across Enterprise & Government.
• Ensuring maximum availability, performance, and stability to a variety of customers.
• Maintaining service to customers so they can stay connected 24x7.
• Configuring and maintaining firewalls, routers, switches, and wireless controllers.
• Monitoring security events, identifying potential threats or vulnerabilities, and responding promptly to incidents.
• Monitoring network health, diagnosing and troubleshooting issues, and implementing appropriate remedial actions.
• Participating in 24x7 callout roster as required on a regular basis.
• Driving service improvements with your technical understanding of customers' networks and services.
• Prepare and deploy operational changes to customers networks following industry best standards.

AI Platform Ops Engineer

Financial Accounting Lead – Revenue

Enterprise Network & Security Engineer