Billing & Revenue Assurance Lead

One New Zealand

Lead revenue assurance efforts at One NZ, ensuring strong monitoring and customer experience. Develop a high-performing team and improve revenue processes with innovative solutions.

Posted 7/24/2026full-time🇳🇿 New ZealandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue assurance processes, systems, and controls, with a strong focus on customer outcomes and operational improvement. Proven ability to lead teams, implement automated solutions, and ensure compliance with regulatory standards.

Highest-signal resume keywords

Revenue Assurance LeadershipBilling Assurance ExperienceAnalytical Skills (SQL, Excel, Power BI)Stakeholder InfluenceCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue AssuranceBilling AssuranceProcess ImprovementAutomationData AnalysisRisk ManagementComplianceFinancial AnalysisControl EffectivenessSystem Development Lifecycle

Soft Skills

LeadershipCoachingCommunicationCollaborationProblem-Solving

Tools & Technologies

SQLExcelPower BIAI AutomationRevenue Systems

Industry Keywords

TelecommunicationsCommerce Commission ComplianceRevenue ProcessesCustomer OutcomesOperational Improvement

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead and develop a high-performing revenue assurance team with a strong customer focus.
Build and maintain deep end-to-end understanding of revenue processes, systems and controls.
Establish automated revenue assurance controls using AI and automation to increase coverage.
Implement, maintain and report on best-practice revenue assurance controls and indicators.
Identify, investigate and resolve complex billing and revenue assurance issues.
Recommend improvements to revenue processes, systems and controls across the business.
Develop and implement strategies to enhance and standardise assurance processes.
Coach team members and finance stakeholders on revenue processes, systems and controls.
Drive awareness of revenue assurance and its value across One NZ.
Embed revenue assurance into product and system development lifecycles.
Act as the revenue assurance sign-off for projects, challenging and escalating risk where needed.
Support strong Commerce Commission compliance across billing and revenue risk activities.

Requirements

What you’ll need

Significant experience in billing assurance or revenue assurance within telecommunications.
Strong leadership experience, with the ability to coach, mentor and develop teams.
Excellent communication and collaboration skills across technical and business teams.
Proven ability to influence stakeholders outside direct reporting lines.
Strong commercial awareness and understanding of complex systems and business processes.
High analytical capability, including use of tools such as SQL, Excel and Power BI.
Ability to cut through complexity, identify key problems and drive business action.
Confidence challenging decisions where customer experience or revenue is at risk.
A bachelor’s degree in Finance, Accounting, Business or a related field.
A strong focus on customer outcomes, operational improvement and control effectiveness.

Benefits

Comp & perks

A fully subsidised Southern Cross health insurance cover for you and your family.
Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
Discounts on One New Zealand products, services and much more!