Intelligence Manager
Cision France
Client Servicing Manager
One Impression
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own relationships with key brand clients, ensuring satisfaction, retention, and growth.
- Act as the primary point of contact for strategic accounts, understanding brand objectives and delivering customized influencer/content solutions.
- Build long-term partnerships and identify opportunities for upselling and renewals.
- Translate brand briefs into actionable campaign plans with clear deliverables, pricing, and timelines.
- Collaborate with creator operations and strategy teams to ensure on-time and quality execution.
- Monitor campaign performance, optimize outcomes, and present results through structured reports and insights.
- Lead, mentor, and grow the client servicing team, ensuring strong client communication, operational excellence, and proactive account management.
- Drive productivity, process adherence, and performance metrics across the team.
- Develop training modules for campaign execution, client handling, and internal coordination.
- Contribute to revenue targets through renewals, cross-selling, and expansion of existing brand partnerships.
- Support leadership in forecasting, budgeting, and reporting on client portfolio performance.
- Partner with marketing, sales, and product teams to drive client success stories and case studies.
- Identify inefficiencies in client operations and work with internal teams to automate and improve workflows.
- Leverage One Impression’s tech platform and analytics tools to enhance campaign outcomes and transparency.
- Ensure alignment between client needs, creator deliverables, and internal capabilities.
Requirements
- 3-6 years of experience in **client servicing, account management, or brand partnerships**, preferably in **influencer marketing, digital marketing, or SaaS platforms.**
- Proven ability to manage multiple enterprise clients and large-scale campaigns simultaneously.
- Exceptional communication, presentation, and stakeholder management skills.
- Strong analytical mindset with experience in campaign reporting, ROI analysis, and P&L understanding.
- Experience leading a team of 4–10 members across account management or delivery functions.
- Deep understanding of influencer marketing, brand communication, and digital content ecosystems.
- Highly organized with strong problem-solving and multitasking abilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client servicingaccount managementbrand partnershipsinfluencer marketingdigital marketingcampaign reportingROI analysisP&L understandingcampaign executionworkflow automation
Soft skills
communicationpresentationstakeholder managementanalytical mindsetproblem-solvingmultitaskingorganizational skillsleadershipmentoringclient communication
