
Business Process Manager – Higher Education Advancement
ON Partners
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $135,000 - $165,000 per year
About the role
- Lead Advancement Organizational Design Engagements: Advise clients on how to structure, staff, and evolve their advancement functions — including org design assessments, role clarity and accountability frameworks, and operating model recommendations for development, alumni relations, and advancement services teams.
- Drive Business Process Improvement: Lead current-state assessments and future-state redesigns across core advancement workflows including gift processing, prospect management, donor relations, stewardship, and campaign operations — with a focus on operational effectiveness and alignment to institutional strategy.
- Shape Advancement Strategy: Collaborate with VP- and AVP-level advancement leaders to define operational vision, prioritize improvement initiatives, and build roadmaps that connect organizational capability to fundraising and engagement goals.
- Facilitate Stakeholder Alignment: Lead workshops, working sessions, and executive briefings to surface priorities, navigate competing perspectives, and build the internal consensus needed to drive meaningful organizational change.
- Advise on Technology Fit and Process Enablement: Help clients evaluate how their advancement platforms — such as Salesforce Education Cloud / NPSP, Blackbaud Raiser’s Edge NXT, or Ellucian Colleague Advancement — can better support redesigned processes and organizational structures, without leading from a technology-first perspective.
- Collaborate Across Practices: Partner with Attain’s change management, training, ERP, and technology teams to deliver integrated solutions that address the full scope of institutional transformation.
- Contribute to Practice Development: Support methodology development, thought leadership, proposal efforts, and internal capability building within the higher education advancement practice.
- Lead and/or support business development efforts
- Lead and/or support proposal development and solution design in support of new and expanded client work
Requirements
- 6–10 years of experience in higher education advancement, with meaningful exposure to organizational design, operational strategy, or process improvement — whether from within an advancement shop, a consulting role, or both.
- Strong understanding of how advancement organizations are structured and operated, including the interplay between central advancement, unit-based development, alumni relations, and advancement services functions.
- Demonstrated ability to lead organizational assessments, facilitate strategic planning, and develop actionable recommendations for advancement leadership.
- Familiarity with major advancement platforms (e.g., Salesforce Education Cloud / NPSP, Blackbaud Raiser’s Edge NXT, Ellucian Colleague Advancement) at a functional level sufficient to advise on process-system alignment.
- Strong facilitation, communication, and executive presence; able to credibly engage with VPs, AVPs, and other senior advancement leaders.
- Consulting experience or demonstrated comfort operating in a client-facing advisory capacity strongly preferred.
- Bachelor’s degree required; advanced degree or certifications (e.g., CFRE, PMP, Prosci) a plus.
Benefits
- Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
- 11 paid federal holidays and flexible unlimited time off (UTO)
- Generous 401(k) matching with immediate vesting
- Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
- A healthy environment where we value unique experiences, and care about everything that makes you, you.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
organizational designoperational strategyprocess improvementstrategic planningbusiness process improvementadvancement assessmentsstakeholder alignmentproposal developmentsolution designroadmap development
Soft Skills
facilitationcommunicationexecutive presenceclient-facing advisorycollaborationleadershiporganizational change managementconsensus buildingthought leadershipmethodology development
Certifications
Bachelor’s degreeadvanced degreeCFREPMPProsci