Omnissa

Inside Sales Associate – Federal

Omnissa

full-time

Posted on:

Location Type: Hybrid

Location: United States

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About the role

  • Support Transactional Sales Cycles: Collaborate with Account Executives (AEs), Solution Engineers (SEs), and Regional Directors (RDs) to advance sales opportunities.
  • Act as a liaison between the sales team and internal departments to streamline deal execution and communication.
  • Enhance Field Sales Productivity: Assist with deal modeling, including SKU selection, pricing guidance, and proposal creation.
  • Support quote generation and ensure timely internal approvals.
  • Work with Deal Management, Quoting Operations, Order Fulfillment, and the Install Base team to ensure accurate and efficient processing.
  • Oversee Purchase Order (PO) preparation, particularly for Federal accounts.
  • Manage Renewals: Identify and verify renewal data and distribute relevant information.
  • Generate renewal cases, update quotes, and manage escalations as needed.
  • Order Processing & Partner Support: Coordinate with partners, distributors, and internal teams to guide order fulfillment and handle Return Merchandise Authorizations (RMAs).
  • Provide support for global support escalations as needed.
  • Internal Systems & Process Expertise: Develop subject matter expertise in Omnissa’s sales systems and tools.
  • Serve as a point of contact for internal inquiries related to licenses and order processing.
  • Team Collaboration: Join RD team meetings and forecasting calls to stay aligned with sales goals and pipeline updates.
  • Conduct weekly 1:1s with AEs to resolve open items and ensure alignment across the sales process.

Requirements

  • 1–2 years of experience in a sales support, operations, or inside sales role (tech industry preferred)
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Experience working with CRM and quoting tools (Salesforce, CPQ, etc.) is a plus
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • A collaborative, solutions-focused mindset with a commitment to delivering results.
Benefits
  • Health insurance
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportdeal modelingquote generationorder processingrenewal managementSKU selectionpricing guidanceproposal creationescalation managementReturn Merchandise Authorizations
Soft Skills
organizational skillsattention to detailcommunication skillsinterpersonal skillsprioritizationtask managementcollaborationsolutions-focused mindsetcommitment to results