Omm IT Solutions

Software Engineer

• Develop, create, and modify general computer applications software or specialized utility programs
• Analyze user needs and develop software solutions
• Design software or customize software for client use with the aim of optimizing operational efficiency
• Analyze and design databases within an application area
• Evaluate code for performance and contribute to improving the overall efficiency of applications
• Collaborate with cross-functional teams to analyze requirements, write code, and troubleshoot issues
• Create and maintain documentation for code, processes, and test plans

SW Developer, Applications – Journeyman

Architect

• Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call
• Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environment
• Plan, document, and support the configuration of contact center supporting solutions
• Create detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions
• Centralize contact center scripting, routing, recording, and integration with CRM and other systems
• Act as the Lead Unified Communications Solution Architect
• Develop and maintain detailed designs within the Cloud Network environment
• Fully document all created work associated with this position
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients

Voice Phone Cloud Contact Center Architect

IT Support

• Develop, publish, and maintain enterprise reference architectures and standards.
• Lead modernization planning for transitioning legacy systems to cloud-native or hybrid architectures.
• Architect and oversee integrations with enterprise platforms such as Salesforce, Appian, and Azure.
• Design secure, scalable cloud solutions aligned with Commonwealth security frameworks, federal regulations, and industry best practices.
• Collaborate with agency stakeholders to ensure architecture aligns with business goals and citizen engagement needs.
• Provide technical guidance and solution oversight to development teams and project managers.
• Define and promote data interoperability strategies across multiple systems while ensuring compliance with record retention and protection policies.
• Research and recommend emerging technologies to improve service delivery, reporting, and efficiency.
• Maintain comprehensive documentation, roadmaps, and architectural standards.
• Bridge the gap between technical and non-technical stakeholders by communicating complex technical strategies in a comprehensible manner.
• Support architecture governance by reviewing and validating solution architectures, ensuring compliance with enterprise policies and guiding technology decision-making.
• Develop business capability models and ensure roadmaps align with strategic goals, regulatory mandates, and citizen service objectives.
• Collaborate across business, data, application, and technical domains to deliver holistic solutions that integrate seamlessly across the enterprise.
• Influence without direct authority, serving as a trusted advisor to IT leadership, business partners, and project teams.

Enterprise Architect

Machine Learning Engineer

• Ensure that ML models can be effectively developed, deployed, managed, and monitored in production environments.
• Productionize ML models – integrate trained ML models with production systems.
• Build and manage ML pipelines – design, build, and maintain automated pipelines including data ingestion, data preprocessing, model training, validation, and deployment utilizing CI/CD practices.
• Infrastructure management – set up and manage infrastructure for ML workloads utilizing cloud platforms and containerization technologies.
• Monitoring and alerting – implement monitoring systems to track performance of ML models in production.
• Automation – automate various tasks within the ML workflow to improve efficiency and reproducibility.
• Performance optimization – identify ways to optimize the performance, efficiency, and scalability of ML models and their supporting infrastructure.
• Collaborate with teams and perform all other duties as assigned or directed.
• Work 100% onsite in Woodlawn, MD, 5 days a week.

MLOps Engineer

Security Analyst

• Remote position; 100% remote
• Work hours: Full time, 40 hrs/week
• Performs assessments of systems and networks within the network environment or enclave and identifies deviations from configurations, enclave policy, or local policy
• Measures effectiveness of defense-in-depth architecture against known vulnerabilities
• Must be able to work in a US-based team and adhere to standard security practices

Project Manager

• Remote position for Omm IT Solutions
• Leads project schedule, cost and risk management, and successful, timely delivery of projects
• Interacts with client on project-related issues
• Requires PMP certification and extensive experience in project management

SDET

• This is a remote position.
• 100% Remote Position
• Work Hours: Full time 40 hrs a week
• Position Summary: Expertise in design, development, and creation of test plans and supporting test cases for computer systems and business applications based on functional and non-functional requirements.
• Will conduct automated and manual tests to ensure software performs adequately and meets the user requirements.
• QC Tester will understand the overall organizational landscape and technology and will plan, construct, and execute product tests, system tests, unit tests, load tests, volume tests, penetration and network tests.

QA Automation Engineer / QC Tester (Functional & Nonfunctional)

• This is a remote position. This role will architect and support the integration of data between various source systems (mix of legacy and distributed) and transactional database by architecting/developing interfaces between different client systems.
• Will be responsible for overall ETL architectural technical infrastructure, maintaining development tools, and developing development standards.