Omilia - Conversational Intelligence

Account Executive, DACH

Omilia - Conversational Intelligence

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Qualify and secure new customer and partner opportunities by accurately assessing technical feasibility and business value.
  • Lead the preparation and delivery of proposals, RFP responses, business discussions, technical presentations, and product demonstrations, ensuring alignment with customer requirements and Omilia’s solutions.
  • Facilitate a seamless transition from pre-sales to implementation by providing comprehensive knowledge transfer and ensuring clear communication of project scope and requirements.
  • Act as a trusted technical advisor to prospective customers, developing a deep understanding of their business challenges and goals, and articulating the value of Omilia’s advanced contact center solutions.
  • Proactively identify customer needs and build compelling business cases to overcome objections and drive solution adoption.
  • Protect Omilia’s interests by qualifying opportunities and avoiding engagements where technical challenges outweigh long-term partnership value.
  • Gather and relay valuable customer feedback and field data to Product Management, supporting the ongoing development and direction of Omilia’s software platform.
  • Provide continuous knowledge transfer to the Sales Team and newly hired Sales Engineers, highlighting technical aspects and competitive positioning of Omilia’s solutions.
  • Build and maintain strong relationships with key stakeholders throughout the sales cycle, including executive, financial, and technical decision makers.
  • Travel as required (up to 20%), including overnight, to support business development and customer engagement activities.

Requirements

  • Minimum 3–5 years in a similar Account Executive or enterprise sales role.
  • Experience working with international clients and/or partners is a plus.
  • Fluency in German
  • Proven experience in enterprise software sales, preferably in contact center, SaaS, or conversational AI solutions.
  • Strong understanding of technical sales processes, including RFP/RFI responses, solution presentations, and proposal development.
  • Ability to map customer business requirements to technical solutions and articulate value propositions.
  • Familiarity with CRM tools (e.g., Salesforce) and sales pipeline management.
  • Experience collaborating with technical teams (e.g., Sales Engineers, Product Management) to deliver customer solutions.
  • Excellent communication, presentation, and negotiation skills.
  • Strong relationship-building and stakeholder management abilities.
  • Analytical and problem-solving mindset, with the ability to qualify opportunities and assess risks.
  • Proactive, self-motivated, and results-oriented approach.
  • Ability to work independently and as part of a cross-functional team.
  • Contribute actively and effectively as an integrated team member.
  • Act as an Omilia ambassador in all interactions.
Benefits
  • - Fixed compensation;
  • - Long-term employment with the working days vacation;
  • - Development in professional growth (courses, training, etc);
  • - Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • - Proficient and fun-to-work-with colleagues;
  • - Apple gear.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise software salescontact center solutionsSaaSconversational AI solutionsRFP responsessolution presentationsproposal developmentCRM toolssales pipeline managementtechnical sales processes
Soft Skills
communication skillspresentation skillsnegotiation skillsrelationship-buildingstakeholder managementanalytical mindsetproblem-solvingproactive approachself-motivatedteam collaboration