Solution Consultant
Omilia - Conversational Intelligence
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Perform Live Demos: Conduct live demonstrations of Omilia’s conversational AI platform, showcasing its capabilities, features, and value to prospects and customers.
- Custom Demo Development: Create tailored demos for key prospects, addressing their specific use cases and business needs, and demonstrating how Omilia's solutions can solve their challenges.
- Consultative & Technical Selling: Engage in consultative and technical discussions with prospects to understand their requirements, map solutions to their needs, and position Omilia as a leader in the Conversational AI space.
- Support Sales Executives: Work directly with multiple key account sales executives, providing pre-sales support to help drive new business and close deals.
- Scope Customer Requirements: Collaborate with prospects to define and scope requirements, aligning business and technical needs, and working with the pre-sales team to develop proposals, statements of work (SOW), and other technical documentation.
- Proposal Creation: Assist in crafting compelling, tailored proposals and solutions that address customer needs, ensuring alignment with the technical and operational capabilities of Omilia's platform.
- Cross-Departmental Collaboration: Partner with Product, Marketing, and Sales teams to share insights from customer engagements, helping to shape product features, develop marketing strategies, and build Omilia’s thought leadership in the Conversational AI space.
- Customer Success Support: Partner with customers to unlock the full business value of Omilia’s platform, driving adoption, expansion, and long-term satisfaction.
- Market Insights & Feedback: Provide insights to the product and marketing teams based on customer interactions and market trends to help shape product development and marketing strategy
- Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.
- This position may require significant travel up to 20% of the time, including overnight travel.
- Technical Sales Engineering
- Review customer and prospect use cases to see how to address those use cases with Omilia technology and services
- Consult with customers and prospects regarding strategies to integrate their systems with Omilia technology and services
- Work with Omilia Product team to solution use cases not addressed by current Omilia technology and services
- Edit RFP responses to ensure that Omilia technology and services are described correctly
- Technical Customer Discovery
- Map customer use cases to existing Customer Journeys approved by Product and Delivery
- Collaborate with customers, prospects, Product, and Delivery to propose new (custom) Customer Journeys to meet use cases not addressed by approved Customer Journeys
- Edit Scopes of Work to ensure that Omilia technology and services are described correctly
- Technical Software Demonstration
- Show customers how to develop applications using Omilia technology and services
Requirements
- 8–12+ years of experience in business development, enterprise sales, or channel sales
- Proven track record of closing new business and building pipeline in the Brazilian market
- Experience working with reseller, SI, or channel partners in Brazil
- Strong understanding of enterprise buying processes and complex deal structures
- Excellent negotiation, presentation, and relationship-building skills
- Fluent in Portuguese and English (Spanish a plus)
- Comfortable working in a fast-growing, cross-functional, and international environment
- Preferred
- Experience selling enterprise software, SaaS, or technology solutions
- Background in regulated industries (e.g., financial services, telecom, utilities, government)
- Experience launching or scaling a market for an international company
- Existing network of enterprise customers and channel partners in Brazil
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Conversational AITechnical Sales EngineeringProposal CreationCustomer Journey MappingRFP Response EditingApplication DevelopmentSaaSEnterprise SoftwareTechnical DocumentationCustomer Discovery
Soft skills
NegotiationPresentationRelationship BuildingConsultative SellingCross-Departmental CollaborationCustomer SuccessMarket InsightsCommunicationProblem SolvingAdaptability