Omie

Technical Support Intern

Omie

internship

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Entry Level

About the role

  • Provide customer support via chat, phone and system email to accounting firms, business owners, and clients;
  • Clarify questions and guide users in the use of the system in accordance with current accounting standards and tax legislation;
  • Collaborate with Omie's internal teams to resolve issues and provide clear, accurate guidance to our customers;
  • Act in a consultative manner and deliver empathetic, human-centered support to all!

Requirements

  • Currently enrolled in a degree program in Business Administration, Accounting, Management, or any technology- or business-related field; availability to intern for one to two years.
Benefits
  • Flexible benefit / meal voucher: R$ 45.00 per workday.
  • Need to work on-site? We provide a commuting allowance (vale-transporte). For those arriving by train/metro, we offer a shuttle from the station to the office.
  • Pharmacy assistance.
  • Birthday day off so you can celebrate as you wish!
  • To support physical health and wellbeing, we offer partner apps and discounts at accredited gyms.
  • To support mental wellbeing, we partner with online therapy and meditation platforms.
  • Partnership with SESC – full membership credential.
  • Exclusive discounts at leading universities and educational institutions for undergraduate, postgraduate and MBA courses. We also provide free access to Omie Academy for employees.
  • Partnership with in-company English courses.
  • Life insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer supportconsultative mannerempathetic supportcommunicationcollaborationguidanceproblem-solving