Backoffice Infrastructure Director
Gympass
AnsibleAzureITSMPythonTerraform
Commercial Director of Franchises
Omie
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Lead
About the role
- Develop and execute a robust commercial strategy for the entire franchise network, aligned with the company’s growth objectives;
- Act as the primary liaison between the 150 franchisees and the franchisor, balancing individual franchisee interests with corporate goals, establishing transparent and assertive communication, building a relationship of trust while maintaining firmness in enforcement and direction;
- Monitor, track and enforce the achievement of individual and collective network targets, conducting periodic analyses of key indicators (revenue, CAC, growth rate, customer and franchisee churn, NPS) and proposing data-driven action plans;
- Ensure that all contracts and operations comply with established standards, periodically assessing the viability of franchisees’ continued participation in the ecosystem, always focusing on sustainable network growth;
- Propose and implement innovative strategies to boost network performance, whether in lead generation, commercial approaches, or market expansion;
- Evaluate and optimize internal processes to provide more efficient support to franchisees, facilitating operations and improving results;
- Foster an entrepreneurial mindset across the franchise network, encouraging development and creating an innovative culture with the aim of driving growth and strengthening the network.
Requirements
- Bachelor's degree completed (mandatory); postgraduate degree;
- Experience as a commercial director in SaaS companies;
- Proven experience leading indirect channels;
- Experience with franchise models.
Benefits
- Flexible benefit / Meal allowance: R$ 40.00 per working day.
- Office allowance.
- Need to work on-site? We provide transportation vouchers (vale-transporte). For those commuting by train/subway, we offer a shuttle from the station to the office.
- Bradesco health plan.
- Amil Dental dental plan.
- Pharmacy assistance.
- Childcare assistance.
- Birthday day off to celebrate as you wish!
- Partner gym apps for maintaining physical health and well-being.
- Partnerships with online therapy and meditation platforms to support mental health.
- Partnership with SESC - Credencial Plena.
- Exclusive discounts with top universities and educational institutions for undergraduate, postgraduate and MBA courses. Employees also have free access to Omie Academy.
- Partnership with in-company English courses.
- Insurance discount program.
- Payroll-deductible loans via Ali Crédito.
- Swile Shop: exclusive discounts platform.
- Partnership with Dell: coupons up to R$ 2,000.00.
- PPRL (profit-sharing program).
- Stock options.
- Travel benefit.
- Life insurance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial strategydata analysislead generationmarket expansionprocess optimizationcontract complianceperformance monitoringtarget achievementcustomer acquisition costnet promoter score
Soft skills
communicationrelationship buildingassertivenesstrust establishmententrepreneurial mindsetinnovationleadershipfirmnesscollaborationproblem-solving
Certifications
Bachelor's degreepostgraduate degree