Olympus Corporation of the Americas

HR Service Center Specialist

Olympus Corporation of the Americas

full-time

Posted on:

Location Type: Hybrid

Location: Center Valley • Pennsylvania • United States

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About the role

  • Delivers superior customer service to employees and other HR teammates on a wide range of issues including transactions, policies and procedures.
  • Performs accurate and timely data entry into the HRIS system including, but not limited to promotions, salary adjustments, reclassifications, position creation, new hires, terminations and reorganizations.
  • Support managers and HRBP’s by providing guidance and direction on employee related system processes.
  • Field inquiries from managers and where necessary, walk them through steps of the process.
  • Reporting of HR data, including but not limited to: Create reports to support data integrity, audits and accuracy of employee data Support HRBP data needs.
  • Federal Compliance Reporting Requirements (AAP, EEO and Vets filings).
  • Oversee annual process for self-identification by employees.
  • Conducts on-boarding process to include: Facilitation of the New Hire Orientation (NHO).
  • Preparing new hire paperwork, including I-9 verifications utilizing E-Verify. Scheduling and preparation of new hire orientation materials.
  • Performs Background Verifications to include: Administer all aspects of the process, interacting with candidates as needed.
  • Notify all appropriate parties of status during the pre-hire process Escalate background checks as appropriate to the Sr. Manager, HR Operations.
  • Oversees the I-9 process including timely completion of forms, E-Verify, vendor management.
  • Work with support from Assoc Mgr, HR Operations on integration of new divisions & acquisitions.
  • Completes requests for Unemployment Information.
  • Partner with Payroll Department to ensure employee required for payroll is accurate and entered on a timely basis.
  • Coordinate process improvement ideas with Assoc Mgr, HR Operations.
  • Backups other team members, as needed.
  • Works on special projects and other such duties that the business may require and performs other site specific related duties as assigned.

Requirements

  • Minimum of 5 years of experience in at least four (4) of the following disciplines: service center, data entry, data analytics & reporting, process design/improvement, unemployment insurance administration, project management/cross team leadership or AAP/EEO/Vets reporting.
  • Must be able to lead projects, organize work, set priorities, shift priorities quickly, work independently and work occasional overtime.
  • Ability to analyze data, and then create and communicate recommendations based on data to meet desired business objectives.
  • Excellent communication (written and verbal) skills.
  • Must be organized and detail oriented.
  • Ability to handle stressful issues in a courteous, professional manner.
  • Must be comfortable and adept at interacting with employees at all levels of the organization.
  • Ability to maintain confidentiality.
Benefits
  • Competitive salaries, annual bonus and 401(k)* with company match
  • Comprehensive medical, dental, vision coverage effective on start date
  • 24/7 Employee Assistance Program
  • Free live and on-demand Wellbeing Programs
  • Generous Paid Vacation and Sick Time
  • Paid Parental Leave and Adoption Assistance*
  • 12 Paid Holidays
  • On-Site Child Daycare, Café, Fitness Center**
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydata analyticsreportingprocess designprocess improvementunemployment insurance administrationproject managementAAP reportingEEO reportingVets reporting
Soft Skills
leadershiporganizational skillscommunication skillsanalytical skillsdetail orientedstress managementinterpersonal skillsconfidentialityindependenceprioritization